Hotel Check In/out

Hotel Check In/out Jobs

2 jobs found

1mo ago

Hotel Night Auditor

Cobblestone Hotel & Suites Rhinelander, WI

Rhinelander, WI

1mo ago Closed

Up to $18/hr Full time Accounting Administrative Support Auditing

This position is no longer accepting applications (closed Oct 18, 2026).

Job Description

Overnight operations keep a hotel running smoothly, and this role is central to that success. At Cobblestone Hotel & Suites in Rhinelander, WI, the Hotel Night Auditor works the shift that bridges evening arrivals with morning departures, handling front desk duties, daily financial reconciliation, and guest support from 11 p.m. to 7 a.m.

In this onsite position, you will help maintain operational excellence by managing overnight guest interactions, reviewing financial activity for accuracy, and supporting safety monitoring and shift documentation.

Key Responsibilities

Welcome and support guests arriving or departing overnight hours with professionalism and warmth.
Process check-ins and check-outs efficiently using hotel management software.
Reconcile daily financial transactions, including billing, payments, and account adjustments, to confirm accuracy.
Monitor security cameras and complete routine safety checks in line with hotel safety procedures.
Handle guest inquiries, requests, and complaints promptly, using a friendly approach and effective problem-solving.
Maintain detailed shift reports, incident logs, and audit documentation to support accurate record-keeping.
Support administrative needs such as answering multi-line phone systems, managing guest accounts, and handling correspondence professionally.

Requirements

Experience in hospitality is a plus, or the team will train.
Familiarity with computer programs is required.
Strong customer service skills, including phone etiquette and comfort handling a multi-line phone system.
Organized working style with keen attention to detail for financial reconciliation and records accuracy.
Ability to work independently during overnight shifts while maintaining energy and professionalism.

Hours

11 p.m. to 7 a.m.
32 to 40 hours

Pay

Up to $18.00 per hour

Benefits

Employee discount
Paid time off

Work location: In person (Rhinelander, WI).

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1mo ago

Guest Services Agent

Cadillac Hotel & Beach Club Miami Beach, FL

Miami Beach, FL

1mo ago Closed

Full time Administrative Support Customer Service Front Desk

This position is no longer accepting applications (closed Sep 26, 2026).

Job Description

Cadillac Hotel & Beach Club is seeking a Guest Services Agent to deliver reliable, welcoming service from first contact through departure.

Responsibilities

Deliver exceptional guest service to create a positive first impression upon arrival
Process guest check-ins and check-outs efficiently while maintaining accuracy
Answer guest questions promptly and handle requests, issues, or complaints with professionalism and empathy
Provide recommendations and information on local attractions, dining options, and hotel amenities
Coordinate with other departments to support seamless guest experiences
Keep the front desk area clean and organized
Complete cash and credit card transactions accurately
Maintain strong attention to detail and take a proactive approach to guest satisfaction