Hotel Front Desk Agent Jobs

1 job found

1d ago

The Burgess Hotel, Atlanta, A Tribute Portfolio Hotel Atlanta, GA

Atlanta, GA

1d ago

Full time Customer Service Front Desk Guest Check In

Support guest arrivals and departures at a luxury full-service hotel in Buckhead, Atlanta, with service at the front desk and via phone.

Welcome and assist every guest with exceptional service in person or by phone
Ensure friendly, timely check-in and check-out for all guests

High school diploma or general education degree (GED); or an equivalent combination of education and experience
Previous full service hotel experience
Lightspeed (preferably) or experience with a Marriott PMS system required
Basic reading, writing, and math skills
May be required to work nights, weekends, and/or holidays
Regularly required to talk, hear, and interact with guests
Frequently required to use hands and fingers to handle or feel objects, tools, or controls
Occasionally required to walk, sit, and reach with hands and arms
Frequently required to lift and/or move up to 10 pounds and stand for long periods
Ability to handle customer issues throughout the night

A team player with a great attitude and a strong enjoyment of working with people
Experience in previous full service hotels
Lightspeed experience preferred, or experience with a Marriott PMS system required

Location: Atlanta, GA (onsite)

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