Hotel Jobs in Cambridge, MN

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Today

Front desk attendant - 2nd shift

GrandStay Hotel & Suites Cambridge, MN

Cambridge, MN

Today

$15+/hr Part time Customer Service Front Desk Guest Relations

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Job Description

Join the front desk team at GrandStay Hotel & Suites in Cambridge, MN for a part-time 2nd shift role (onsite).

Responsibilities

Welcome guests and greet arrivals at the front desk.
Register guests in the computer system, verifying reservation, address, and credit information.
Promote the Preferred Guest Program and provide recognition and benefits to members present.
Accept guest payments for accounts at registration and at checkout.
Maintain a house bank, complete daily deposits, and submit accurate daily receipts reports.
Post miscellaneous charges as requested.
Capture sales through reservations and front desk inquiries.
Coordinate front desk activities to help meet guest service standards and support optimal room occupancy.
Maintain, organize, and clean the work area, lobby, and other public spaces.
Assist with mail and facsimiles and provide guests with information on hotel facilities and local attractions.
Wash, fold, and put away laundry; stock laundry storage areas.
Book reservations for guests who approach or call the front desk.
Balance cash, checks, credit card, and city ledger accounts through verification.

Requirements

Strong concern for the hotel’s success.
Team-player mindset; stand-out candidate.
Dependable, punctual, and able to maintain a positive attitude.
Comfort performing essential functions, including registering guests and verifying reservation, address, and credit information.
Thorough understanding and effective performance of the property management system.
Ability to speak, read, write, and understand the primary language(s) used in the workplace.
Good verbal and written communication skills.
Basic computational ability and basic computer skills.
General knowledge of the city and its attractions; extensive knowledge of the hotel, its services, and facilities.
Demonstrate and promote commitment to providing the best possible experience for guests and employees.
Physical ability to stand and exert well-paced activity for up to 4 hours.
Ability to reach other hotel departments in a timely manner.
Ability to exert well-paced activity in limited space.
Ability to lift up to 15 lbs occasionally.
Ability to perform job-related tasks including grasping, writing, typing, standing, sitting, walking, repetitive motions, bending, climbing, listening/hearing, and maintaining visual acuity.
Ability to spend extended time viewing a computer screen.
Manual dexterity to operate required equipment.
Finger dexterity to use office equipment including computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, and other office equipment as needed.
Due to hospitality business needs, willingness to work varying schedules.
Attendance at scheduled training sessions and meetings is required.

Technologies

Computer
Property management system
FAX machines
Photocopiers
Multi-line touch tone phone
10-key adding machine

Schedule & Location

Work location: In person (Cambridge, MN onsite)
Hours: 3:00 PM to 11:00 PM
Weekends: Some weekends are a must

Job Type, Pay

Job type: Part-time
Pay: From $15.00 per hour

Benefits

Employee discount
Paid time off

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