Hotel Jobs in Carlisle, PA

1 job found

Include remote jobs

Today

Hotel Carlisle, PA

Carlisle, PA

Today

$15 - $16/hr Part time Accounting Auditing Customer Service

Support overnight operations in Carlisle, PA with accurate night audits, guest service during quiet hours, and security-focused safety checks.

Complete nightly audits of front desk activity to confirm accuracy in billing, reservations, and guest accounts using OPERA or similar property management systems (PMS)
Verify guest charges, payments, and adjustments and maintain detailed audit logs and shift reports
Handle guest questions promptly and professionally via phone or in person, resolving issues efficiently while delivering customer service
Coordinate smooth late-night check-ins and check-outs to support arriving and departing guests
Monitor security cameras, complete routine safety checks, and follow hotel emergency procedures during overnight hours
Prepare daily financial reporting, update reservation records, and document discrepancies or incidents observed during the shift
Maintain confidentiality of guest information while adhering to hotel policies and hospitality standards

Strong background in hospitality management with experience in hotel front desk operations and night audit procedures
Proficiency with property management systems (PMS), especially OPERA or similar platforms
Excellent customer service skills with a focus on problem-solving and guest relations
Multilingual or bilingual ability is highly desirable for serving diverse clientele
Knowledge of hotel emergency procedures, safety protocols, and phone etiquette during late hours
Clear communication skills for phone conversations with guests and team members
Previous resort experience or hotel experience preferred

New Hotel Jobs in Carlisle, PA, daily.