Hotel Jobs in Clovis, CA

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Rebel Hotel Company Clovis, CA

Clovis, CA

Today

$25 - $25/hr Full time Customer Service Front Desk Guest Services

The Guest Services Agent role is the onsite first point of contact, supporting a smooth, discreet arrival and departure experience.

Welcome guests with genuine warmth and professionalism upon arrival
Complete check-in and check-out procedures efficiently and accurately
Respond to guest inquiries, requests, and concerns promptly and effectively
Use strong knowledge of hotel services, amenities, local attractions, and dining options to provide personalized recommendations
Coordinate with all departments to help ensure guest needs are handled seamlessly
Process payments and manage billing according to hotel policies
Keep the front desk area and lobby in pristine condition
Support concierge services, including transportation arrangements and special requests
Maintain strict confidentiality and protect guest privacy and information
Anticipate guest needs and take proactive steps to enhance the overall experience
Provide attentive, detail-focused service for VIP guests and special accommodations with discretion

High School Diploma or GED
Minimum 1 year of experience in a front desk or guest-facing role, preferably in a luxury or boutique hotel setting
Exceptional interpersonal and communication skills
Strong organization and attention to detail
Proficiency with property management systems (PMS); Opera knowledge is a plus
Ability to multitask while maintaining poise and professionalism in a high-pressure environment
Availability for flexible schedules, including weekends, evenings, and holidays
Polished appearance and genuine passion for delivering exceptional guest service

Location: Clovis, CA (onsite)

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