Hotel Jobs in Jamaica, NY

1 job found

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1d ago

Doubletree JFK Airport Hotel Jamaica, NY

Jamaica, NY

1d ago

$20 - $22/hr Full time Accounting Administrative Support Auditing

Overnight front desk and night audit role at a Jamaica, NY hotel near JFK Airport, focused on guest services and nightly financial reconciliation.

Execute smooth check-in and check-out processes, ensuring guest satisfaction from arrival to departure
Perform nightly financial reconciliations by reviewing daily transactions, validating charges, and compiling management-ready audit reports
Address guest inquiries, requests, and concerns with professionalism to foster positive relationships
Manage multi-line phone systems with courteous etiquette, assisting guests and coordinating with other departments
Uphold security protocols by monitoring access points, performing safety checks, and protecting guest confidentiality
Record shift activities in detail through reports, incident logs, and audit records
Support front desk operations by handling reservations, updating guest information, and coordinating late arrivals or special requests

Solid background in hospitality management and hotel operations; previous hotel experience preferred
Exceptional customer service skills with a friendly, approachable demeanor
Bilingual or multilingual abilities are highly desirable to serve a diverse guest base
Proficiency in night audit procedures and familiarity with hotel management software systems
Strong communication skills, including professional phone etiquette and experience with multi-line phone systems
Knowledge of guest services standards, hotel management practices, and resort operations
Ability to work independently during overnight hours while maintaining high levels of accuracy and attentiveness

New Hotel Jobs in Jamaica, NY, daily.