Hotel Jobs in Milbank, SD

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1d ago

Front Desk Agent

GrandStay Hotel & Suites Milbank, SD

Milbank, SD

1d ago

$15 - $18/hr Part time Administrative Support Check-in Concierge

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Job Description

Join a welcoming team at GrandStay Hotel & Suites in Milbank, SD for a part-time Front Desk Agent role onsite. You’ll work in a supportive environment that places guest care and collaboration at the heart of operations. The position offers a competitive hourly rate of $15.00 to $18.00, along with benefits like paid time off, flexible scheduling, hotel employee discounts, free parking, a referral program, and a culture that values teamwork and hospitality.

What you’ll do

Greet guests in person and manage incoming calls with a friendly, professional tone; handle reservations, answer questions, and share local recommendations.
Assist in operating the lounge area for beer and wine service, welcoming visitors, serving beverages, keeping seating areas tidy, and contributing to a relaxing, hospitable atmosphere.
Support laundry services by stocking linen supplies, running laundry cycles, folding linens, and organizing storage spaces during your shift.
Keep the lobby, front desk, lounge, and public spaces clean and inviting with light cleaning, tidy work, and restocking as needed.
Support guest satisfaction by aiding with check-outs, billing inquiries, and special requests with a friendly and helpful attitude.

Requirements

Strong phone and interpersonal skills, including excellent verbal communication, active listening, and a professional phone demeanor.
Ability to multi-task and work well in a team, stepping in at the front desk, lounge, or laundry areas as needed.
Customer-focused and reliable, with attention to detail and comfort handling payment transactions.
Adaptable to a flexible schedule, including evenings, overnights, and rotating weekends based on hotel needs.
Physical ability to stand/walk for extended periods, bend, type, handle laundry, and lift up to 15 lbs on occasion.

Pay and location

Pay: $15.00 - $18.00 per hour

Location: Onsite, Milbank, SD

Job type: Part time

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