Hotel Jobs in Superior, WI

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Housekeeping Manager

Barker's Island Hotel LLC Superior, WI

Superior, WI

Today

Full time Manager Customer Service Facilities Management

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Job Description

Join Barker's Island Hotel LLC in Superior, WI as a Housekeeping Manager on site, overseeing daily housekeeping operations and the teams that keep rooms, laundry, and public areas running smoothly. This position focuses on consistent cleanliness, strong team leadership, and reliable execution of policies that support guest service, labor standards, and safety.

As the person responsible for department performance, you will manage housekeeping workflows, maintain compliance with company and hotel brand procedures, and ensure the property reflects the quality guests expect.

Key Responsibilities

Oversee housekeeping, laundry, and public area team members, including the authority to interview, select, set pay, discipline, make formal termination recommendations, and investigate and adjudicate complaints
Ensure guests receive consistently superior room and public area cleanliness
Monitor and oversee the department budget, including payroll and product inventories
Ensure compliance with health and safety standards
Assist in monitoring and upholding procedures for control of supplies and keys
Establish and run a daily room inspection program
Ensure department reporting is completed promptly and accurately
Maintain the knowledge, skills, and abilities needed to perform any position in the department
Maintain an accurate lost and found log and uphold related policies and procedures
Handle chemicals and cleaning supplies with care and in accordance with required standards
Operate commercial laundry and cleaning equipment
Complete additional responsibilities assigned by leadership

Required Qualifications

Strong interpersonal and communication skills
Strong organizational skills with attention to detail
Ability to handle stressful situations with poise and professionalism
Strong leadership skills and a professional image
Conduct work-related functions in a professional manner

Technologies Used

Commercial laundry and cleaning equipment

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