Hotel Jobs in Syracuse, NY

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3d ago

Hotel Night Auditor

Collegian Hotel & Suites Syracuse, NY

Syracuse, NY

3d ago

$16 - $19/hr Full time Accounting Administrative Support Auditing

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Job Description

Collegian Hotel & Suites in Syracuse, NY offers a role that blends front desk hospitality with the precision of night auditing. Onsite, you’ll greet guests, manage registrations and departures, and oversee nightly accounting while delivering attentive service that supports a smooth, welcoming stay.

Responsibilities

Provide exceptional guest service by greeting, registering, and checking guests in and out of the hotel.
Respond to guest inquiries and resolve any issues or concerns promptly.
Utilize hotel management software to manage room assignments, maintain accurate records, and perform night audits.
Handle phone calls and operate hotel phone systems efficiently.
Develop and maintain a strong understanding of hotel amenities and services to provide guests with personalized recommendations.
Maintain a high level of knowledge about local attractions, events, and restaurants to provide guests with valuable information.
Collaborate with hotel staff to ensure seamless service delivery and resolve any issues that may arise.
Maintain a clean and organized front desk area, adhering to hotel standards.
Perform other duties as required to ensure the smooth operation of the front desk.

Requirements

Open availability mornings, nights, weekends, holidays
High school diploma or equivalent required
Ability to work varied shifts, including evenings and weekends

Technologies

Hotel management software
Phone systems

Benefits

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Job Types

Full-time
Part-time

Compensation

Pay: USD 16.00 - 19.00 per hour

Location

Location: Syracuse, NY 13210 (Onsite)

Relocation

Relocate before starting work: Syracuse, NY 13210 (Required)

Work Location

In person

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