Hotel Jobs in Taos, NM

1 job found

Include remote jobs

Today

Front Desk Agent

Hotel Don Fernando de Taos Taos, NM

Taos, NM

Today

$17+/hr Full time Customer Service Front Desk Guest Relations

Apply Now

Job Description

The Front Desk Agent is responsible for delivering consistent, high-quality guest service at the property in Taos, NM. This onsite role supports smooth daily operations through accurate check-in/check-out processes, secure payment handling, and professional guest communication.

Key Responsibilities

Maintain availability for a flexible schedule, including weekends, holidays, and varied shifts.
Provide courteous, efficient guest services, including check-in and check-out in accordance with hotel requirements.
Process all payments for guest transactions according to established hotel requirements, including adherence to payment, cash handling, and credit policies/procedures.
Deliver friendly, professional information and services to guests and visitors.
Handle guest complaints with the goal of ensuring guest satisfaction.
Generate, print, and distribute daily reports to the designated departments and personnel.
Resolve room status report discrepancies by coordinating with Housekeeping.
Complete other duties as assigned.

Required Qualifications

High school graduate or equivalent.
Minimum 1 year of customer service experience. Previous hotel experience preferred.
Ability to communicate clearly and effectively with guests, management, and co-workers in a way that is understood.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for the hotel’s clientele.

Compensation and Work Location

Location: Taos, NM (onsite).
Pay: USD 17 per hour.

About the Role

This position combines front desk service with operational accuracy. The Front Desk Agent supports the hotel’s daily flow by completing check-in/check-out tasks, processing payments in line with policy, distributing daily reports, and partnering with Housekeeping to correct room status issues.

View full job page →

Get Hotel Jobs in Taos, NM alerts

New Hotel Jobs in Taos, NM, daily.