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Executive Housekeeper

24-7 Hotel Management Nashville, TN

Nashville, TN

Today

$17 - $19/hr Full time Manager Executive Housekeeping Facilities Management

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Job Description

24-7 Hotel Management is looking for an Executive Housekeeper onsite in Nashville, TN who can help deliver consistent, guest-focused cleanliness across the property. This role coordinates housekeeping and laundry operations to maintain a high standard of order in guest rooms, amenities, and common areas while supporting Ultimate Service and strong day-to-day service expectations.

Along with a supportive team environment, you will have access to practical perks designed for everyday comfort, including free uniforms, paid time off, employee discounts, a flexible schedule, and free food & snacks. The position also supervises Laundry Persons, House Persons, and Room Attendants, creating an opportunity to coach and elevate performance across the department.

Responsibilities

Complete all brand required training
Complete all required Safety & Health training
Supervise housekeeping and laundry staff, including hiring, firing, coaching, performance evaluations, and training and development
Schedule staff according to labor standards and forecasted occupancy
Assist the General Manager in developing the department’s annual budget and monitor performance against plan, including productivity and labor cost goals
Hold staff accountable to policies and procedures related to cleanliness, guest interactions, Ultimate Service, and professionalism
Monitor and maintain cleanliness levels in guest rooms, storage areas, laundry, restrooms, and public areas
Compile and report accurate guest room status to the front office
Enforce standard procedures for accepting, securing, and returning guest lost & found items
Maintain standard procedures for security of on-loan equipment
Establish and maintain cost control systems for linen inventories and cleaning supplies
Conduct inventories of linen, supplies, and equipment to maintain adequate inventory levels
Answer questions related to chemical handling used within the department by using Safety Data Sheets (SDSs)
Perform other job-related duties as requested by the supervisor

Requirements

Ability to problem solve and shift focus when business demands change
Ability to communicate oral and written instructions effectively to staff of varied cultural and ethnic backgrounds
Ability to communicate with guests in a friendly, approachable, and professional manner
Ability to prioritize required housekeeping functions and delegate tasks to housekeeping staff with follow-up to confirm completion
Willingness and ability to adapt and cover shifts when staff fail to report
Focus on guest satisfaction through positive, professional interactions with internal and external guests
Must be able to stand for extended periods of time and climb stairs
Ability to use a ladder and step stool
Ability to lift up to 20 pounds frequently and 25 pounds periodically; pull up to 25 pounds occasionally
Visual acuity to distinguish objects near and far (with or without corrective lenses)
Ability to perform calculations including addition, subtraction, multiplication, and division of units of measure, plus ratios, rates, and percentages
Ability to draw and interpret bar graphs and perform basic arithmetic involving American monetary units
Able to communicate effectively in both verbal and written form

Compensation: USD 17 - 19 per hour.

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