Executive Housekeeper

24-7 Hotel Management is looking for an Executive Housekeeper onsite in Nashville, TN who can help deliver consistent, guest-focused cleanliness across the property. This role coordinates housekeeping and laundry operations to maintain a high standard of order in guest rooms, amenities, and common areas while supporting Ultimate Service and strong day-to-day service expectations.

Along with a supportive team environment, you will have access to practical perks designed for everyday comfort, including free uniforms, paid time off, employee discounts, a flexible schedule, and free food & snacks. The position also supervises Laundry Persons, House Persons, and Room Attendants, creating an opportunity to coach and elevate performance across the department.

Responsibilities

• Complete all brand required training
• Complete all required Safety & Health training
• Supervise housekeeping and laundry staff, including hiring, firing, coaching, performance evaluations, and training and development
• Schedule staff according to labor standards and forecasted occupancy
• Assist the General Manager in developing the department’s annual budget and monitor performance against plan, including productivity and labor cost goals
• Hold staff accountable to policies and procedures related to cleanliness, guest interactions, Ultimate Service, and professionalism
• Monitor and maintain cleanliness levels in guest rooms, storage areas, laundry, restrooms, and public areas
• Compile and report accurate guest room status to the front office
• Enforce standard procedures for accepting, securing, and returning guest lost & found items
• Maintain standard procedures for security of on-loan equipment
• Establish and maintain cost control systems for linen inventories and cleaning supplies
• Conduct inventories of linen, supplies, and equipment to maintain adequate inventory levels
• Answer questions related to chemical handling used within the department by using Safety Data Sheets (SDSs)
• Perform other job-related duties as requested by the supervisor

Requirements

• Ability to problem solve and shift focus when business demands change
• Ability to communicate oral and written instructions effectively to staff of varied cultural and ethnic backgrounds
• Ability to communicate with guests in a friendly, approachable, and professional manner
• Ability to prioritize required housekeeping functions and delegate tasks to housekeeping staff with follow-up to confirm completion
• Willingness and ability to adapt and cover shifts when staff fail to report
• Focus on guest satisfaction through positive, professional interactions with internal and external guests
• Must be able to stand for extended periods of time and climb stairs
• Ability to use a ladder and step stool
• Ability to lift up to 20 pounds frequently and 25 pounds periodically; pull up to 25 pounds occasionally
• Visual acuity to distinguish objects near and far (with or without corrective lenses)
• Ability to perform calculations including addition, subtraction, multiplication, and division of units of measure, plus ratios, rates, and percentages
• Ability to draw and interpret bar graphs and perform basic arithmetic involving American monetary units
• Able to communicate effectively in both verbal and written form

Compensation: USD 17 - 19 per hour.