Housekeeper
Job Description
Maintain clean, comfortable, and welcoming spaces for guests by following hotel and brand standards.
Responsibilities
- Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces to hotel standards
- Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces
- Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly
- Address guest requests and special housekeeping needs in a courteous manner
- Handle guest belongings and hotel property responsibly according to company procedures
- Keep housekeeping carts, supplies, and work areas organized
- Follow proper chemical handling, sanitation, safety, and infection-control procedures
- Assist with deep cleaning and special projects as assigned
- Communicate room status and maintenance needs to the appropriate hotel departments
- Support team productivity, quality standards, and guest satisfaction goals
- Perform other duties as assigned
Requirements
- Previous housekeeping or hotel experience preferred, but not required
- Ability to follow written and verbal instructions and hotel cleanliness standards
- Strong attention to detail and time-management skills
- Ability to work independently and as part of a team
- Professional, courteous guest-service skills
- Ability to work flexible hours, including weekends and holidays, as needed
- Stand and walk for extended periods
- Ability to bend, stoop, kneel, reach, push, and pull throughout the workday
- Ability to lift, carry, and maneuver housekeeping supplies and equipment
- Occasionally lift up to 25 pounds
- Ability to work with cleaning chemicals and in varying temperatures as required
Technology & Systems
- Property Management Systems (PMS)
- Housekeeping room-status systems
- Mobile or handheld hotel communication tools
- Microsoft Office Suite
Benefits
- Team-Driven and Values-Based Culture
- Medical, Dental & Vision Insurance
- Paid Vacation, Sick Time (Where Required by State Law) & Holidays
- 401(k) Retirement Plan
- Employee Assistance Program
- Career Growth Opportunities & Leadership Development Programs
- Reduced Hotel Rates Throughout Our Portfolio
- Employee Referral Program
- Life Insurance
- Flexible Spending Account (FSA)
- Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)
Pay
USD $21.00 - $22.00 per hour
Location
Redmond, WA (onsite)
Job Purpose: Maintain clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards, supporting a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service.
Technology & Systems Note: Experience with Property Management Systems (PMS), housekeeping room-status systems, mobile/handheld hotel communication tools, and Microsoft Office Suite is preferred.
Please Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.