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Job Description

Maintain clean, comfortable, and welcoming spaces for guests by following hotel and brand standards.

Responsibilities

  • Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces to hotel standards
  • Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces
  • Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly
  • Address guest requests and special housekeeping needs in a courteous manner
  • Handle guest belongings and hotel property responsibly according to company procedures
  • Keep housekeeping carts, supplies, and work areas organized
  • Follow proper chemical handling, sanitation, safety, and infection-control procedures
  • Assist with deep cleaning and special projects as assigned
  • Communicate room status and maintenance needs to the appropriate hotel departments
  • Support team productivity, quality standards, and guest satisfaction goals
  • Perform other duties as assigned

Requirements

  • Previous housekeeping or hotel experience preferred, but not required
  • Ability to follow written and verbal instructions and hotel cleanliness standards
  • Strong attention to detail and time-management skills
  • Ability to work independently and as part of a team
  • Professional, courteous guest-service skills
  • Ability to work flexible hours, including weekends and holidays, as needed
  • Stand and walk for extended periods
  • Ability to bend, stoop, kneel, reach, push, and pull throughout the workday
  • Ability to lift, carry, and maneuver housekeeping supplies and equipment
  • Occasionally lift up to 25 pounds
  • Ability to work with cleaning chemicals and in varying temperatures as required

Technology & Systems

  • Property Management Systems (PMS)
  • Housekeeping room-status systems
  • Mobile or handheld hotel communication tools
  • Microsoft Office Suite

Benefits

  • Team-Driven and Values-Based Culture
  • Medical, Dental & Vision Insurance
  • Paid Vacation, Sick Time (Where Required by State Law) & Holidays
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Career Growth Opportunities & Leadership Development Programs
  • Reduced Hotel Rates Throughout Our Portfolio
  • Employee Referral Program
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)

Pay

USD $21.00 - $22.00 per hour

Location

Redmond, WA (onsite)

Job Purpose: Maintain clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards, supporting a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service.

Technology & Systems Note: Experience with Property Management Systems (PMS), housekeeping room-status systems, mobile/handheld hotel communication tools, and Microsoft Office Suite is preferred.

Please Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.

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