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Events Server

Hotel Saint Vincent New Orleans, LA

New Orleans, LA

Today

Full time Banquet Server Customer Service Event Server

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Job Description

Events Server at Hotel Saint Vincent provides on-time, uniformed event service with a focus on food delivery, station readiness, guest interaction, and cleanliness.

Responsibilities

Arrive at the event space on time, in uniform, and ready to begin the shift
Follow all policies and procedures required under Responsible Vendor licensing
Serve the food predetermined by the client and listed on the BEO accurately and efficiently
Assist with room setup and breakdown for all function rooms per the BEO and/or diagram per the Banquet Captain’s instructions
Know menu items and ingredients as provided by the BEO, Chef, and/or Banquet Captain
Confirm the assigned food service area is equipped with the tools and products needed to serve guests
Greet guests pleasantly as they enter and during event attendance
Maintain thorough knowledge of food and beverage products and menu items listed on the BEO
Execute flawless food service using hotel food service standards
Maintain a clean work area throughout the event
Complete setup and teardown for stations, buffets, and non-alcoholic beverage stations
Collect, clean, and polish china, glassware, and silver needed for each bar
Assist the food service and/or bar team as directed by the Banquet Captain
Maintain complete knowledge of service requirements for assigned functions
Check storage areas for supplies, organization, and cleanliness
Report issues to the Captain for other departments (ex: housekeeping or engineering)
Follow Hotel Attendance policies related to time and attendance
Act as a team player and complete assigned tasks, including those outside standard job tasks
Never leave the event area unattended; communicate with the Event Captain before leaving the assigned area
Ensure accuracy when taking orders and communicating with the kitchen or bar per hotel policy
Perform side duties and complete full breakdown before checking out with the Captain and ending the shift
Ensure item replenishment as specified on banquet event orders and requested by the function contact
Uphold and ensure compliance with all company and departmental policies and procedures
Attend scheduled employee meetings and bring suggestions for improvement
Perform other duties as assigned

Requirements

High school diploma or GED; or 1 to 3 months related experience and/or training; or equivalent combination of education and experience
Must possess a Responsible Vendor’s Card for alcohol service
Knowledge of food and wine
Computer knowledge including Microsoft, Google, and Schedulefly
Ability to read and comprehend simple instructions, short correspondence, memos, and to write simple correspondence
Ability to present information in one-on-one and small group situations to customers, clients, and employees
Ability to add, subtract, multiply, and divide using units of American money
Ability to apply common sense understanding to carry out detailed but not complicated written or oral instructions
Willing and timely execution of other duties delegated by leadership

Technologies

Microsoft
Google
Schedulefly

Physical Demands

Lift up to 25 lbs and move standard banquet furniture without assistance; request assistance or use a cart when necessary
Stand for extended periods of time
Move around the property swiftly without assistance

Location: New Orleans, LA (onsite)

Education: High school diploma or GED

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