Events Server

Events Server at Hotel Saint Vincent provides on-time, uniformed event service with a focus on food delivery, station readiness, guest interaction, and cleanliness.

Responsibilities

• Arrive at the event space on time, in uniform, and ready to begin the shift
• Follow all policies and procedures required under Responsible Vendor licensing
• Serve the food predetermined by the client and listed on the BEO accurately and efficiently
• Assist with room setup and breakdown for all function rooms per the BEO and/or diagram per the Banquet Captain’s instructions
• Know menu items and ingredients as provided by the BEO, Chef, and/or Banquet Captain
• Confirm the assigned food service area is equipped with the tools and products needed to serve guests
• Greet guests pleasantly as they enter and during event attendance
• Maintain thorough knowledge of food and beverage products and menu items listed on the BEO
• Execute flawless food service using hotel food service standards
• Maintain a clean work area throughout the event
• Complete setup and teardown for stations, buffets, and non-alcoholic beverage stations
• Collect, clean, and polish china, glassware, and silver needed for each bar
• Assist the food service and/or bar team as directed by the Banquet Captain
• Maintain complete knowledge of service requirements for assigned functions
• Check storage areas for supplies, organization, and cleanliness
• Report issues to the Captain for other departments (ex: housekeeping or engineering)
• Follow Hotel Attendance policies related to time and attendance
• Act as a team player and complete assigned tasks, including those outside standard job tasks
• Never leave the event area unattended; communicate with the Event Captain before leaving the assigned area
• Ensure accuracy when taking orders and communicating with the kitchen or bar per hotel policy
• Perform side duties and complete full breakdown before checking out with the Captain and ending the shift
• Ensure item replenishment as specified on banquet event orders and requested by the function contact
• Uphold and ensure compliance with all company and departmental policies and procedures
• Attend scheduled employee meetings and bring suggestions for improvement
• Perform other duties as assigned

Requirements

• High school diploma or GED; or 1 to 3 months related experience and/or training; or equivalent combination of education and experience
• Must possess a Responsible Vendor’s Card for alcohol service
• Knowledge of food and wine
• Computer knowledge including Microsoft, Google, and Schedulefly
• Ability to read and comprehend simple instructions, short correspondence, memos, and to write simple correspondence
• Ability to present information in one-on-one and small group situations to customers, clients, and employees
• Ability to add, subtract, multiply, and divide using units of American money
• Ability to apply common sense understanding to carry out detailed but not complicated written or oral instructions
• Willing and timely execution of other duties delegated by leadership

Technologies

• Microsoft
• Google
• Schedulefly

Physical Demands

• Lift up to 25 lbs and move standard banquet furniture without assistance; request assistance or use a cart when necessary
• Stand for extended periods of time
• Move around the property swiftly without assistance

Location: New Orleans, LA (onsite)

Education: High school diploma or GED