Event Coordination

Event Coordination Hotel Jobs

3 jobs found

1d ago

Dual Property Sales Coordinator

MCNEILL HOTEL COMPANY LLC Twin Falls, ID

Twin Falls, ID

1d ago

Full time Administrative Support Event Coordination Hospitality

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Job Description

MCNEILL HOTEL COMPANY LLC is seeking a Dual Property Sales Coordinator to support the sales and leadership teams across two hotel properties in Twin Falls, ID. This onsite role helps keep event planning, administrative workflows, and client coordination running smoothly across both locations, with ownership of details that span multi-property calendars and guest interactions.

Role overview

The Dual Property Coordinator manages event-related processes from planning through completion, coordinating space, schedules, documentation, and communication between sales, operations, and culinary partners at each property. The position also serves as a primary point of contact for clients and lead inquiries when the Director of Sales or Sales Managers are not available, balancing on-site presence between locations based on event timing and business demand.

Responsibilities

Coordinate meeting plans, schedules, and functions across both property locations to support seamless execution at either site.
Conduct property tours and present hotel amenities, space options, and features for both hotels.
Secure meeting room business, issue contracts, and verify room setups align with customer specifications at each property.
Oversee event execution from setup through completion, adjusting on-site presence based on event schedules.
Coordinate with sales and operations teams to optimize space, resources, and staffing across both locations.
Work directly with kitchen and catering teams at each property to coordinate food and beverage details.
Assist with large group check-ins and arrivals at either property during peak demand.
Maintain a respectful workplace across both teams by upholding attendance, performance, professional behavior, and sound judgment standards.
Maintain proficiency in Property Management Systems (PMS) and MHC Sales Systems for both hotel properties.
Prepare and send client proposals, contracts, and Banquet Event Orders (BEOs) for Sales/Ops meetings across both locations.
Ensure all sales documentation (BEOs, contracts, rooming lists, proposals) for both properties is accurate, timely, and compliant with brand standards.
Keep organized, centralized, and up-to-date sales files, group histories, and customer data for each hotel.
Secure group business across both locations by managing room blocks, tracking cut-off dates, and issuing contracts.
Monitor and follow up on rooming lists, direct billing approvals, and special requests for previously booked business at both sites.
Coordinate schedules, correspondence, and daily workflows to support dual-property sales leadership.
Adhere to sales administrative standards, including multi-property report preparation, weekly sales calls, and deadline management.
Serve as a primary point of contact for clients across both hotels in the absence of the Director of Sales or Sales Managers.
Answer, filter, and route incoming calls and lead inquiries promptly for both properties.
Respond to brand lead channels, voicemails, and walk-in inquiries for either location in a timely manner.
Lead site inspections and property showcases for potential group and event clients across both venues.
Assist in qualifying inside sales leads and supporting regional sales strategies for both properties.
Resolve client inquiries, requests, and concerns promptly to support guest satisfaction at both hotels.
Manage client feedback and provide post-event/stay follow-up support across both properties.
Implement and uphold brand service recovery protocols for both hotel sites.
Foster collaboration, clear communication, and teamwork between staff and department heads of both properties.
Flex work schedule and physical presence between both locations based on business demand and operational priorities.
Ensure sales collateral, property kits, and promotional materials are stocked, organized, and available at both locations.
Maintain compliance with MHC company policies, brand standards, and local/state regulations across both operations.
Research and cultivate prospective leads, coordinate promotional e-blasts, and participate in sales blitzes for both market segments.
Assist in identifying operational efficiencies and cost-saving measures across both properties, including inventory control for sales supplies.
Maintain a clean, safe, and professional workspace compliance at both hotel offices.
Perform other duties and special projects as assigned by the Director of Sales, General Managers, or regional management.

Qualifications

High school diploma or GED equivalent required.
Two or more years of experience in a hotel, clerical, or sales role preferred.
Certification in sales or marketing is a plus.
Team-oriented with a collaborative approach.
Highly organized with strong client follow-up skills.
Competitive, self-motivated, and a natural self-starter.
Exceptional written and verbal communication skills.
Proficient computer skills, including Microsoft Word, Excel, and PowerPoint.
Strong sense of urgency and ability to prioritize.

Technologies

Property Management Systems (PMS)
MHC Sales Systems
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Physical and cognitive notes

The description of physical and mental activities is intended to help applicants understand the nature of the role, including whether the position can be performed with or without accommodations. The major responsibility is to assist the sales and catering department in achieving revenue and customer satisfaction goals.

While performing duties, the employee is regularly required to sit, stand, bend, walk, use hands or fingers, and talk and hear.
Ability to lift boxes (up to 15 pounds).
Vision abilities include close vision to a computer screen.
Must understand the practices, techniques, and technologies required in performing or monitoring the role.

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13d ago

Coordinator Group Reservations

Hotel Indigo San Diego, CA

San Diego, CA

13d ago

$25 - $27/hr Full time Accounting Administrative Support Conference Management

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Job Description

Support group bookings end-to-end at Hotel Indigo in San Diego, CA (onsite). As a Coordinator Group Reservations, you will help keep reservations accurate and communication clear across teams, while staying on top of rates, promotions, inventory, and VIP details. The role also includes administrative coordination such as deposits, billing information, documentation, and pre-arrival planning for group arrivals and upgrades.

What you’ll do

Stay current on rates, rate changes, promotions, and property information including facilities, services, and hours of operation.
Prepare for each group’s arrival by compiling group history, billing information, deposits, filing, VIP details, and correspondence as needed, while communicating with booking contacts.
Record group rooms and group revenue accurately in the property management system and double check routing for group reservations.
Send no-show, pickup, and requested reports for citywide groups, including post-event audit reports.
Promote teamwork and service quality through daily communication and coordination with other departments.
Assign rooms each day, balance inventory, and manage upgrades tied to IHG Rewards elite status.
Send pre-arrival upgrade notifications and coordinate distribution of welcome letters, bags, room drops, and other client-requested items.
Process group reservation requests, changes, and cancellations received by phone, fax, email, mail, and through travel planners/corporations.
Enter or modify group blocks in the system to ensure stay dates, cancellation policy, deposit requirements, and booking procedures are reflected correctly.
Maintain an accurate filing system for groups and ensure each group block is traceable, including creating subblocks for citywide events with multiple visiting groups.
Create and update group block notes with relevant contract and reservation data, coordinating with departments to meet group needs.
Maintain reports and records for groups during stay and after departure, and follow up on group inquiries.
Make reservations for preplanning visits, site tours, influencers, and VIPs; coordinate site rooms with housekeeping, front office, and the broader team.
Assist during peak arrival/departure periods and cover lunch shifts for front desk agents.
Respond to guest concerns or complaints, and communicate outstanding requests or issues to management for additional monitoring or follow-up.
Perform assigned tasks such as running daily reports (cancellations, bookings, arrivals) and managing Passkey functions including rooming list uploading, monitoring room block pickup and inventory, and uploading payment information.

What you bring

High school diploma or equivalent and one year of experience as a reservationist, front desk agent, or in a related field, or an equivalent combination of education and experience.
Fluent English speaking required; other languages preferred.
Ability to read and write for reviewing and processing guest reservations and daily reports.
Basic mathematical skills used some of the time.
Computer skills required; use a keyboard to type reservation information.
May be required to work nights, weekends, and/or holidays.
Frequent communication skills used when interacting with clients, guests, and employees.
Ability to perform key tasks involving speaking and listening usually while sitting.

Tools you’ll use

Passkey
Property management system

Benefits

Paid time off
Medical/dental/vision insurance
401k

Compensation: $25.00 - $27.00 per hour. Pay range applies to work performed in San Diego, CA.

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18d ago

Catering Sales Manager

Pyramid Hotel Group Litchfield Park, AZ

Litchfield Park, AZ

18d ago

Full time Manager Event Coordination Event Management

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Job Description

Join Pyramid Hotel Group in Litchfield Park, AZ (onsite) as a Catering Sales Manager focused on luxury event revenue and guest satisfaction.

Responsibilities

Oversee the coordination and successful delivery of programs and services contracted through the catering department.
Identify operational gaps and partner with relevant operational departments on improvements, with a strong working relationship with Banquets.
Collaborate with internal Sales teams to build relationships with area businesses, associations, and SMERF organizations to grow the social business segment aligned with resort revenue goals.
Coordinate and communicate with outside vendors to strengthen relationships and support profitability, performance, and service standards.
Demonstrate a consistent internal drive through active engagement, interest, and productivity with a guest-first mindset and dedication to the organization.
Maintain current knowledge of the marketplace and support the development of best practices for resort success.
Apply strong organization and detail orientation to ensure smooth coordination with other departments and managers throughout daily operations.

Requirements

Bachelor’s degree or equivalent experience.
3 years+ experience as a Sales Manager in a high-end catering environment.
Ability to communicate effectively both verbally and in writing with the public and team members.
ServSafe Certification is a plus.
Essential statistical and analytical skills to evaluate revenue opportunities and identify shortfalls.
Ability to work independently and cross-functionally to achieve goals.
Ability to handle multiple priorities in a fast-paced environment.
Schedule flexibility to work during event times, including weekends, nights, and holidays.

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Event Coordination Hotel Jobs

Dual Property Sales Coordinator

Coordinator Group Reservations

Catering Sales Manager

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