Event Set Up Supervisor

The Event Set-Up Supervisor at The Hotel at Auburn University is responsible for supervising banquet set-up operations and ensuring event spaces are prepared to a high standard. The role also supports the development and upkeep of care processes for all equipment while coordinating with other departments and guest needs.

Key Responsibilities

• Assist with hiring, training, evaluating, counseling, and disciplining members of the Banquet Set-Up team.
• Greet guests and respond to guest and employee requests promptly and efficiently.
• Oversee the set-up and cleanliness of banquet rooms.
• Inspect set-ups for cleanliness and accuracy, and serve as a liaison between the set-up team, other departments, and guests.
• Attend BEO meetings and conduct line-ups with staff at the start of each shift.
• Maintain organization and upkeep of all set-up equipment.
• Participate in weekly walk-through meetings of the conference center.
• Report issues or concerns and monitor the upkeep of meeting spaces and equipment.
• Perform general cleaning tasks using standard hotel cleaning products as assigned to meet health standards and address maintenance needs.
• Provide support functions for Banquet Captains when applicable.
• Perform other duties as assigned.

Requirements

• Excellent managerial and supervisory skills.
• Excellent organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Extensive knowledge of event planning and catering requirements.
• Extensive knowledge of food hygiene.
• Extensive knowledge of audio-visual equipment.
• Excellent knowledge of federal, state, and local health and safety regulations.
• Excellent knowledge of food and beverage preparations, service standards, guest relations, and etiquette in a AAA 4 Diamond Hotel environment.

Education, Experience & Certifications

• High school diploma or equivalent (preferred).
• Previous experience in the food service industry is required.
• A/V and IT experience.
• Prior hospitality experience is preferred.
• Ability to obtain any government-required licenses or certificates.
• CPR Certification and/or First Aid training (preferred).

Physical Requirements

• Ability to lift and carry objects up to 50 pounds.
• Ability to continuously transport up to 100 pounds through a crowded room throughout the shift.
• Ability to walk and stand for long periods of time.

Location & Compensation

Auburn, AL (onsite). Salary is USD 18 per hourly.