Banquet Set Up

The Banquet Set Up role supports successful meetings and events by preparing, servicing, and resetting meeting spaces to meet guest expectations and the hotel’s sustainability standards. This position also includes responding to guest requests and maintaining a clean, well-presented environment.

Key Responsibilities

• Set up meeting rooms in alignment with banquet event order forms and supporting documents to ensure the space meets guest expectations.
• Transport awkward and heavy materials, including staging, tables, chairs, dance floors, and similar items, from storage areas to meeting rooms using proper equipment and safe handling practices.
• Break down meeting rooms after events and return banquet items to the storage closet in a neat and organized manner.
• Maintain the established cleaning schedule for meeting rooms and ballrooms to keep spaces presentable at all times.
• Respond to guest requests for service, including changes to room set up, and assist with information requests related to other areas of the hotel.
• Handle guest complaints personally when appropriate, or seek assistance from a supervisor when necessary.
• Follow safe work habits, including wearing protective safety equipment and complying with MSDS and OSHA standards.
• Complete other duties as requested by management.

Requirements

• High school diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Work Environment and Schedule

The work schedule varies and may include alternate shifts, holidays, and weekends. The role requires frequent standing for extended periods and involves walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

Your Growth Path

• Banquet Server
• Banquet Captain
• Banquet Manager

What We Believe

• People Are Our Capability
• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It