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Banquet Set Up
Job Description
The Banquet Set Up team supports the hospitality experience by preparing and servicing meeting spaces to align with established guest service and sustainability standards. In this onsite role in Fort Lauderdale, FL, you will set rooms according to event documentation, transport event materials safely, and help ensure spaces are ready and welcoming for guests.
Role Overview
Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards. Responsibilities include transporting event materials, maintaining cleaning schedules, responding to guest requests, and following required safety practices.
Key Responsibilities
- Set up meeting rooms using banquet event order forms and related documents to ensure setups meet guest expectations.
- Transport awkward and heavy materials such as staging, tables, chairs, dance floors, and similar items from storage areas to meeting rooms using proper equipment and safe handling practices.
- Break down meeting rooms and return banquet items to storage closets in a neat and organized manner.
- Maintain the established cleaning schedule for meeting rooms and ballrooms to ensure spaces remain presentable at all times.
- Respond to guest requests for service, changes in room setup, and assist with information requests related to other areas of the hotel.
- Handle guest complaints personally when possible, or seek assistance from a supervisor when needed.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Qualifications
- Education: High school diploma or equivalent (preferred).
- Experience: Previous banquet set up or customer service experience (preferred).
Work Schedule and Physical Requirements
- Work schedule varies and may include alternate shifts, holidays, and weekends.
- Ability to stand for extended periods.
- Ability to walk, push, lift up to 50 pounds, bend and reach, stoop, kneel, or crouch.
Growth Path
- Banquet Server
- Banquet Captain
- Banquet Manager