Banquet Manager

Sitio Hotel in San Antonio, TX is hiring a detail-oriented Banquet Manager to lead banquet operations from planning through event execution.

Key Responsibilities

• Coordinate banquet events end to end, including setup, service flow, and breakdown to ensure smooth execution
• Supervise banquet staff by training, guiding, and motivating the team to deliver strong customer service and maintain food presentation standards
• Partner with kitchen staff on food preparation to support quality control and timely dish delivery aligned with event schedules
• Manage inventory control for banquet supplies, linens, and food items to reduce waste and improve resource utilization
• Operate POS systems, including Toast POS and Tripleseat, for accurate order processing, billing, and cash handling
• Enforce food safety protocols in line with health regulations, including proper handling, storage, and sanitation procedures
• Conduct staff interviews, training sessions, and performance evaluations to build a capable hospitality team
• Monitor budget performance, review profit and loss reports, and apply strategies to maximize revenue while controlling costs
• Collaborate with event planners or clients to customize menus and service styles while maintaining operational efficiency
• Lead shift management by assigning tasks, addressing guest concerns promptly, and supporting a positive dining experience

Requirements

• Proven management experience in food service or hotel environments, with banquet or catering experience
• Strong knowledge of food preparation techniques, culinary standards, and kitchen operations
• Hands-on experience with POS systems, including Toast POS and Tripleseat, for order processing and cash handling
• Proven ability to supervise teams effectively in fast-paced casual or fine dining settings
• Solid understanding of food safety regulations and sanitation and food handling procedures
• Experience managing inventory control, budgeting, profit and loss analysis, and cost management strategies
• Skills in staff training, team leadership, interviewing, and developing hospitality talent
• Experience overseeing large-scale events or banquets from planning through execution is highly desirable
• Excellent communication skills for staff coordination, customer service interactions, and managerial reporting

Technologies

• Toast POS
• Tripleseat
• POS systems

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location

• In person
• San Antonio, TX (onsite)