Server
Job Description
Support the hotel’s food and beverage service by preparing, serving, and coordinating high-quality products while delivering guest-focused service.
Responsibilities
- Deliver friendly, professional service and respond to guest requests promptly.
- Prepare, serve, or assist with food and beverage items using established recipes and service standards.
- Keep workstations, service areas, and related spaces clean, organized, and sanitary.
- Follow food safety, sanitation, and responsible service requirements.
- Monitor product levels and communicate inventory or replenishment needs.
- Assist with setup, breakdown, stocking, and cleaning for dining and beverage areas.
- Address guest concerns appropriately and escalate to management when needed.
- Collaborate with culinary, restaurant, banquet, and other hotel teams.
- When applicable, follow cash-handling, point-of-sale (POS), and company procedures.
- Support special events, banquets, and other operational needs as assigned.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent preferred for supervisory roles.
- Previous food and beverage or hospitality experience preferred; requirements vary by position.
- Knowledge of food safety and sanitation practices appropriate to the role.
- Strong customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Technology & Systems
- Point-of-Sale (POS) systems
- Inventory or ordering systems
- Property Management Systems (PMS)
- Microsoft Office Suite
Benefits
- Team-Driven and Values-Based Culture
- Medical, Dental & Vision Insurance
- Paid Vacation, Sick Time & Holidays
- 401(k) Retirement Plan
- Employee Assistance Program
- Career Growth Opportunities & Leadership Development Programs
- Reduced Hotel Rates Throughout Our Portfolio
- Employee Referral Program
- Life Insurance
- Flexible Spending Account (FSA)
- Paid Parental Leave
- Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)
Physical Requirements
- Stand and walk for extended periods.
- Bend, reach, stoop, and lift throughout the workday.
- Lift, carry, push, and pull food, beverage, equipment, and supplies as needed.
- Occasionally lift up to 50 pounds depending on the position.
- Work in hot, cold, wet, or otherwise varying environments as required.