Hotel Jobs in Flushing, NY

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Hotel Indigo Flushing, NY Flushing, NY

Flushing, NY

Today

$21 - $23/hr Full time Customer Service Front Desk Guest Check In

Hotel Indigo Flushing, NY is hiring a full-time Guest Service Agent (onsite in Flushing, NY).

Warmly welcome guests and provide attentive, professional service
Handle check-in and check-out procedures
Manage reservations and coordinate booking needs
Respond to guest inquiries in person, by phone, and via email
Assist guests with local information, directions, and recommendations aligned with Hotel Indigo’s neighborhood-focused ethos
Process payments
Resolve guest concerns and address requests with sound judgment and attention to detail
Coordinate with housekeeping and maintenance to support guest needs
Keep the lobby and front desk areas organized and inviting
Maintain consistent adherence to brand standards
Provide clear communication with team members

Strong customer service and hospitality skills to create a welcoming, guest-focused environment
Effective verbal and written communication skills, including active listening and professional interactions with guests and colleagues
Basic administrative and computer skills, including experience with reservation or property management systems and standard office software
Problem solving and conflict resolution abilities, with careful attention to detail when handling issues and requests
Ability to work on site, including flexible scheduling (evenings, weekends, and holidays as needed)
Previous front desk, hotel, or customer-facing experience in hospitality or a related field is preferred
Knowledge of or interest in the local neighborhood, attractions, dining, and culture for personalized recommendations
High school diploma or equivalent required; additional education in hospitality or tourism is an advantage

Work location: In person (onsite)

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