Hebron, KY

Hotel Jobs in Hebron, KY

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Housekeeping Attendant

Image Hotel Management Hebron, KY

Hebron, KY

Today

$14 - $15/hr Full time Customer Service Front Desk Guest Services

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Job Description

Image Hotel Management is hiring a Housekeeping Attendant to help keep the hotel looking and feeling fresh for every guest. Based onsite in Hebron, KY, this hourly position supports daily cleanliness across guest rooms, hallways, and public areas while helping the team maintain smooth hotel operations. The role runs from USD 14 to 15 per hour and includes a mix of cleaning, stocking, reporting, and guest-facing support.

As a Housekeeping Attendant, you will follow company and brand standards for cleanliness, maintain housekeeping organization, and promptly flag any maintenance or property issues you notice. You may also be cross-trained to assist with laundry or houseman duties as needed.

Responsibilities

Maintain a good personal appearance at all times, including wearing the proper uniform and name tag as prescribed by the hotel.
Demonstrate and promote a strong commitment to providing the best possible experience for guests.
Clean assigned guest rooms in accordance with company and brand standards, and ensure public areas are kept clean.
Stock and maintain housekeeping carts and storage rooms.
Report maintenance issues to the Housekeeping Supervisor, Maintenance, or Front Desk immediately.
Report missing, damaged, or broken hotel property to a supervisor or Front Desk immediately upon discovery.
Properly tag lost and found items and turn them in to management.
Offer guest assistance when needed whenever possible.
Greet guests when in visible contact, maintaining a friendly attitude with a smile under all circumstances.
Clean break room, guest laundry, vending, and other areas as assigned.
Comply with all safety and security policies in accordance with company standards.
Participate in cross-training as a Laundry Attendant or Houseman to provide assistance as needed.
Maintain integrity and a strong moral work ethic.
After check-out, deliver guest belongings found to Front Desk or Management to process as lost and found.
Work as a team and maintain a can-do attitude.
Complete additional duties assigned by a supervisor or hotel manager as necessary.

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Today

Front Desk Night Agent

Image Hotel Management Hebron, KY

Hebron, KY

Today

$15 - $16/hr Full time Accounting Administrative Support Auditing

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Job Description

Join Image Hotel Management in Hebron, KY onsite as a Front Desk Night Agent supporting overnight front desk operations and the night audit.

Responsibilities

Provide exceptional guest service, including problem resolution
Maintain excellent communication and phone skills for guest interactions
Handle front desk transactions for overnight stays: process guest check-ins and check-outs
Manage room assignments and room changes, and process guest requests
Answer, record, and process guest calls, requests, questions, or concerns
Follow up on each guest matter to ensure it is resolved to the guest’s satisfaction
Complete account balancing and cash handling
Understand and uphold hotel and brand standards and expectations
Perform general office up keeping and help ensure public areas are cleaned and replenished as needed
Use knowledge of hotel amenities and surrounding area (attractions and restaurants) to support guest needs
Use computer systems to complete required front desk and administrative tasks
Ensure the night audit process is completed and checked
Set up breakfast
Act as MOD (Manager on Duty) on property overnight
Stand or walk for extended periods
Move, lift, carry, push, pull, and place items up to 10 pounds
Adhere to company work rules, procedures, and policies, including those in the employee handbook

Requirements

Superior customer service skills, including problem solving and ability to multi-task
Strong attention to detail with good follow through and communication skills
Previous hotel or customer service experience preferred
Previous customer service experience preferred

Benefits

Medical, Dental, and Vision Insurance for Full Time Staff
Life Insurance for Full Time Staff
401(k) Retirement Plan
Paid Time Off
Employee discount

Schedule

8 hour shifts
Day or Night availability

Location: Hebron, KY (onsite)

Pay: USD 15 - 16 per hour

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Hotel Jobs in Hebron, KY

Housekeeping Attendant

Front Desk Night Agent

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