Hotel Jobs in Menlo Park, CA

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In-Room Dining Server

Hotel Nia Menlo Park, CA

Menlo Park, CA

Today

$17 - $17/hr Full time Customer Service Food and Beverage Foodservice

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Job Description

Hotel Nia in Menlo Park relies on a courteous In-Room Dining Server to ensure guests enjoy seamless service delivered right to their doors. In this fast-paced hospitality setting, the role centers on delivering food and beverages, arranging pristine in-room dining spaces, and guiding guests with knowledgeable menu recommendations to elevate every stay.

Compensation

Salary: USD 17 - 17 per hourly

Location

Menlo Park, CA (onsite)

Responsibilities

Deliver food, beverages, and special requests promptly and courteously to guest rooms, maintaining high standards of service.
Set up and prepare in-room dining areas, ensuring cleanliness and presentation meet brand standards.
Take accurate orders using the POS (Point of Sale) system, process payments, and handle cash or credit transactions efficiently.
Provide knowledgeable recommendations on menu items, including wine and beverage pairings, to enhance guest satisfaction.
Maintain food safety and handling procedures throughout the delivery process, adhering to health regulations.
Assist with meal preparation, food presentation, and bussing when necessary to support overall service flow.
Foster positive guest relations by anticipating needs, addressing concerns promptly, and ensuring a welcoming atmosphere.
Other duties assigned by management.

Requirements

Previous experience in food service or hospitality is preferred; experience in the food industry or culinary background is a plus.
Strong knowledge of beverage service, including wine and drink pairing basics.
Excellent communication skills in English; ability to understand and follow detailed instructions.
Basic math skills for handling transactions accurately and managing cash or credit payments.
Familiarity with POS systems and food safety standards is desirable.
Ability to stand for extended periods, walk long distances within the hotel premises, and lift moderate loads when delivering orders.
Prior hotel or guest services experience is advantageous but not required; a passion for hospitality is essential.
CA Food Handlers and RBS required upon hire

Technologies

POS (Point of Sale) system

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