North Hollywood, CA

Hotel Jobs in North Hollywood, CA

2 jobs found

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Today

Lexen Hotel North Hollywood North Hollywood, CA

North Hollywood, CA

Today

$19 - $19/hr Part time Accounting Auditing Customer Service

Lexen Hotel North Hollywood is hiring a Part Time Night Auditor to support overnight front desk operations onsite in North Hollywood.

Welcome guests in a friendly, professional manner
Run front desk operations, including guest check-ins and check-outs
Process payments and maintain accurate guest accounts
Manage reservations, including modifications and cancellations
Answer incoming phone calls and respond to guest questions
Assist guests with hotel information, directions, local recommendations, and special requests
Communicate professionally with guests in person, by phone, and through hotel booking platforms
Respond to guest concerns and help resolve issues professionally
Coordinate with housekeeping and maintenance regarding room status and guest requests
Monitor room availability and keep reservation details accurate
Maintain a clean, organized, professional front desk and lobby area
Complete shift reports and other front desk documentation
Follow hotel policies, procedures, and safety standards
Perform other front desk and guest-service duties as needed

13d ago

The Garland Hotel North Hollywood, CA

North Hollywood, CA

13d ago

$25 - $25/hr Full time Administrative Support Customer Service Front Desk

The Garland Hotel is hiring a Front Desk Agent/PBX Operator in North Hollywood, CA (onsite) to support guest service and front desk operations.

Welcome arriving guests and complete check-ins, check-outs, and any required payments in line with hotel standards.
Manage room assignments and assist with guest requests.
Provide referrals for information and support brief concierge requests.
Coordinate group arrivals.
Receive and resolve guest complaints.
Promote and invite guests to use the hotel’s restaurant and facilities.
Keep workstations and the lobby looking clean and presentable.
Stock and prepare required supplies for each shift.
Monitor the front desk areas for safety, security, and appearance; report injuries, accidents, or issues as needed.
Maintain timely, effective communication with other departments (including Housekeeping, engineering, and Sales).
Ensure accurate cash control, verify funds are accounted for, and make deposits according to policy.
Complete other duties as assigned.

Excellent communication skills.
Professional attitude and strong organizational skills.
Effective conflict resolution skills.
Ability to use a variety of computer applications; industry software knowledge is an asset.
High school diploma required.
Post-secondary training in hotel or tourism management is an asset.
Ability to speak a second language is an asset.

Location: North Hollywood, CA (onsite)

Salary: USD 25 - 25 per hour

Education: High school diploma