Tukwila, WA

Hotel Jobs in Tukwila, WA

2 jobs found

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Today

Hotel Night Auditor

Element Tukwila Hotel Tukwila, WA

Tukwila, WA

Today

$22 - $23/hr Part time Manager Auditing Customer Service

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Job Description

Overnight role focused on accurate audits, front desk coverage, and timely reporting while supporting guest service.

Responsibilities

Complete all check-in and check-out tasks
Run the Night Audit checklist during each shift
Properly close all PMS and Point of Sale systems daily
Generate, maintain, and file appropriate audit reports
Reset systems for the following day
Operate front desk duties using standard operating procedures and provide exceptional guest service
Cover all Front Office functions throughout the overnight shift
Welcome arriving guests, confirm reservations, and assign rooms
Receive and confirm credit cards for validity and acceptability
Answer incoming calls and handle room booking requests online and in-person
Provide information on room rates, available rooms, amenities, and special requests
Manage online and phone reservations
Respond to guest complaints in a timely and professional manner
Create incident reports for guest injuries or related issues when required
Inform the Front Office Manager or Manager on Duty of problems needing immediate attention and follow-up
Follow emergency procedures and respond accordingly after training by the Chief of Maintenance
Complete daily reports and audit correspondence as required by the shift
Maintain personal appearance and grooming standards in line with the dress code policy
Perform other related duties as assigned by the Manager/Supervisor

Requirements

Proficient in Microsoft Office Suite or similar software
Previous experience as a Hotel Front Desk Agent preferred
Demonstrate Level5 High Touch service
Excellent communication and organizational skills
Flexibility with shifts and scheduling
Must be available Friday & Saturday nights
Reliable transportation to and from work
Strong attendance, reliability, and punctuality
High School diploma and/or hotel or related field experience preferred
Basic accounting and bookkeeping experience
Basic computational ability
Ability to remain in a stationary position during shift
Ability to access and navigate the facility
Adhere to safety requirements, including wearing appropriate personal protective equipment
Job tasks are routine and repetitive and may require strenuous physical exertion, including moving objects up to 50 lbs

Job Details

Location: Tukwila, WA (onsite)
Job type: Part time
Compensation: USD 22 - 23 per hourly
Education: High School diploma

Technologies

Microsoft Office Suite
PMS
Point of Sale

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Today

PM Houseperson

Element Tukwila Hotel Tukwila, WA

Tukwila, WA

Today

$21 - $21/hr Full time Customer Service Guest Relations Guest Services

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Job Description

Element Tukwila Hotel in Tukwila, WA is hiring an onsite PM Houseperson to support daily housekeeping and respond to guest needs with Level5 Hospitality high touch service.

Responsibilities

Clean common areas including lobby, dining area, public restrooms, hallways, back office space(s), and other spaces as needed
Spot minor maintenance concerns throughout the property and notify the supervisor when appropriate
Handle guest requests routed through or fulfilled for front desk staff, including toiletries and linen deliveries
Maintain cleanliness and organization of hotel floors, storage closets, and corridors
- Remove trash
- Wipe down shelves and counters
- Sweep, mop, and/or vacuum floors
- Remove non-floor closet items and store them in appropriate areas
Respond to special requests, guest complaints, and delivery of housekeeping or room supplies to support complete guest satisfaction
Deliver lost and found items to the supervisor and/or according to established hotel procedures
May assist with quarterly deep cleaning projects on a regular basis
Maintain outside trash receptacles around the exterior of the hotel
Perform other related duties as assigned by Supervisor or MOD

Requirements

Detail-oriented and thorough approach to tasks
Ability to remain discreet and respect guest privacy
Ability to perform consistently and meet the highest standards
Ability to interact with guests in a pleasant, friendly manner
Sufficient education and literacy to identify and read product labels and communicate about job-related needs
Ability to read, write, speak, understand, and communicate in basic English preferred
Must be able to remain on your feet for the majority of the shift
Must be able to access and navigate the facility without assistance
Adhere to safety requirements, including wearing the appropriate personal protective equipment
Work is routine and repetitive; may require strenuous physical exertion, including moving objects up to 50 lbs

Location: Tukwila, WA (onsite)

Pay: USD 21 - 21 per hour

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Hotel Jobs in Tukwila, WA

Hotel Night Auditor

PM Houseperson

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