Staff Development

Staff Development Hotel Jobs

2 jobs found

1mo ago

Manager, Player Development

Seminole Hard Rock Hotel & Casino Hollywood Hollywood, FL

Hollywood, FL

1mo ago Closed

Full time Manager Casino Operations Gaming Operations

This position is no longer accepting applications (closed Sep 24, 2026).

Job Description

Reporting to the Director of Player Development, this onsite role oversees day-to-day execution across Executive and Casino Host operations and other marketing areas as needed, with a focus on consistent service delivery for Mid Level and VIP Level guests while supporting compliance with gaming regulations.

Core Responsibilities

Oversee daily operations of Executive and Casino Hosts and other marketing areas as necessary.
Ensure consistent execution of Host initiatives and maintain department service standards for Mid Level and VIP Level guests.
Maintain current knowledge of electronic gaming machines, player tracking systems, promotions, events, entertainment, and general property information.
Coordinate with the Special Events department to plan, execute, and coordinate targeted events for Mid Level and VIP Level guests.
Assist the Director of Player Development by supervising, coaching, developing, and evaluating player development staff, including Executive and Casino Hosts and Player Development Coordinators.
Assist with hiring and training, supply management, payroll, and scheduling.
Manage player’s club and administrative functions efficiently.
Monitor departmental activities that affect efficiency and effectiveness, including internal controls, department rules and regulations, and equipment maintenance.
Promote Hard Rock Hotel and Casino through enthusiastic and helpful guest interactions.
Maintain confidentiality of company documents.
Resolve customer complaints and take appropriate action; investigate customer service issues and recommend improvements.
Communicate service standards to staff and provide training to meet those standards.
Coach and train staff, administer discipline, and assist with annual performance appraisals.
Review and approve recorded time worked according to schedules.
Assist with interviews for new staff.
Conduct job duties in accordance with Gaming Commission Regulations and Seminole Tribe of Florida and departmental policies and procedures.
Perform other duties as assigned.

Required Qualifications

Casino marketing experience: Three (3) years required.
Education: High school diploma or equivalent required; college degree preferred, or an equivalent combination of education and experience.
Communication: Must be able to communicate effectively with guests in English as required by position duties and responsibilities.

Technology & Tools

Electronic gaming machines
Player tracking systems

Benefits

Medical, Dental, Vision & Life Insurances
401K
Paid time off
Annual Bonus Opportunity

Work Environment

Exposure may include casino-related environmental factors, such as second hand smoke and excessive noise.
Frequently required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear; also includes the ability to taste or smell.
Frequently lift and/or move up to 50 pounds.
Specific vision abilities required: close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Casino environment is hectic, fast-paced, crowded, and noisy; may include constant exposure to the general public.

Licensing and Background Checks

Final candidates must obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations prior to an offer being extended. Checks include a credit check and a criminal background check.

Additional Employment Notes

Management reserves the right to revise the current job or require other or different tasks when circumstances change, including emergencies, changes in personnel, workload, rush jobs, or technical developments.

Native American Employment Preference: The company gives preference in all employment practices to Native Americans. First preference is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

View full job page →

1mo ago

Food & Beverage Supervisor

Hotel Saint Louis St. Louis, MO

St. Louis, MO

1mo ago Closed

$21 - $23/hr Full time Customer Service Food and Beverage Foodservice

This position is no longer accepting applications (closed Aug 30, 2026).

Job Description

In the heart of St. Louis, onsite at Hotel Saint Louis, the Food & Beverage Supervisor will guide the on-property dining team through busy service with a clear focus on guest satisfaction. This leadership role combines hands-on supervision with training and coaching to elevate hospitality standards, ensuring guests depart both happier and fuller than when they arrived. The position is salaried at USD 21 to 23 per hour and requires a minimum of two years of leadership experience in food and beverage or hospitality.

Responsibilities

Supervise and motivate servers, bartenders, and support personnel
Ensure guests depart with a positive impression and satisfaction
Maintain seamless service operations throughout shifts
Provide ongoing training, coaching, and mentorship to staff
Oversee inventory, minimize waste, and create memorable guest moments
Step in as needed, including tasks like polishing cutlery

Requirements

Two+ years of experience in food & beverage or hospitality leadership
A natural ability to motivate people and diffuse tricky table situations
Strong organizational skills and meticulous attention to detail
Stamina and patience suitable for fast-paced service
Knowledge of food safety standards; certifications are a bonus
A genuine passion for hospitality beyond just a job

Technologies

Inventory spreadsheets

Benefits

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Schedule

Flexible availability required, including evenings, weekends, and holidays. Valentine’s Day is busy, the environment is fast-paced and lively.

Why you’ll love working here

Competitive pay plus tips and bonus potential
Staff meals
Career growth opportunities
A fun, fast-paced environment where no two days are the same
A team that works hard, laughs often, and supports one another

View full job page →

Staff Development Hotel Jobs

Manager, Player Development

Food & Beverage Supervisor

Get Staff Development Hotel Jobs alerts