Hotel Jobs in Cookeville, TN

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Cookeville, TN

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Full time Customer Service Hospitality Hotel

In this onsite role in Cookeville, TN, you will keep guest-facing areas clean, stocked, and ready while following hotel and brand standards.

Maintain a professional personal appearance at all times, including proper uniform and name tag as prescribed by the hotel.
Support guest experience through consistent, service-focused behavior.
Clean assigned guest rooms in line with company and brand standards.
Ensure public areas and hallways remain clean and well presented.
Stock and maintain housekeeping carts and storage rooms.
Report maintenance issues to the Housekeeping Supervisor, Maintenance, or Front Desk immediately.
Report missing, damaged, or broken hotel property to a supervisor or Front Desk immediately after discovery.
Tag lost and found items and turn them in to management.
Deliver guest belongings found after check-out to Front Desk or Management for lost and found processing.
Provide guest assistance when needed, whenever possible.
Greet guests when in visible contact and maintain a friendly attitude with a smile under all circumstances.
Clean the break room, guest laundry, vending areas, and other assigned locations.
Follow all safety and security policies in accordance with company standards.
Maintain integrity and a strong moral work ethic.
Work as part of a team and demonstrate a “can do” attitude.
Complete additional duties assigned by a supervisor or hotel manager as necessary.
Participate in cross-training as a Laundry Attendant/Houseman to provide assistance as needed.

Ability to maintain cleanliness standards across guest rooms, hallways, and public areas.
Comfort reporting maintenance and property issues immediately to the appropriate contact.
Familiarity with housekeeping lost and found procedures, including tagging items and delivering them to management.
Professional presentation, including wearing the correct uniform and name tag.
Commitment to safety and security policy compliance.
Friendly guest interaction, including greeting guests when in visible contact.

Location: Cookeville, TN (onsite)

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