Depew, NY

Hotel Jobs in Depew, NY

2 jobs found

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3d ago

Executive Housekeeping Manager

The Delavan Hotel Depew, NY

Depew, NY

3d ago

$25+/hr Full time Manager Custodial Services Hospitality

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Job Description

Join The Delavan Hotel in Depew, New York as an Executive Housekeeping Manager. This onsite opportunity offers a competitive pay of USD 25 per hour and a benefits package designed to support your health, time off, and daily life. Working in collaboration with the General Manager, you will lead daily housekeeping operations to ensure guest rooms and public areas meet high standards of cleanliness, presentation, and guest satisfaction.

Benefits

Dental insurance
Health insurance
Paid time off
Employee discount

Responsibilities

Lead and support housekeeping staff in day-to-day operations
Coordinate room assignments and prioritize cleaning timelines
Perform regular inspections of guest rooms and public areas to uphold quality standards
Support inventory management, including ordering and maintaining housekeeping supplies
Foster efficiency, productivity, and a positive team environment
Address guest requests and concerns promptly and professionally
Ensure adherence to safety, sanitation, and hotel policies

Requirements

Prior hotel housekeeping experience required
A minimum of one year in a supervisory or leadership role is preferred
Strong organizational and time-management skills
Exceptional attention to detail and quality standards
Ability to multitask and adapt in a fast-paced environment
Strong communication and team leadership abilities
Availability to work weekends and holidays

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3d ago

Hotel Front Desk Agent

The Delavan Hotel Depew, NY

Depew, NY

3d ago

$18+/hr Full time Administrative Support Check-in Concierge

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Job Description

Located in Depew, New York, The Delavan Hotel serves as a welcoming hub for guests and visitors alike. The Front Desk Agent role focuses on greeting arrivals, handling check-ins and check-outs, and fielding guest questions with a professional demeanor during the 3 PM - 11 PM shift, contributing to a 30-40 hour workweek of dependable service.

Responsibilities

Greet guests as they arrive with a friendly demeanor and a smile.
Perform all check-in and check-out tasks.
Answer phones promptly to assist current guests and provide information about the hotel, available rooms, rates, and amenities.
Manage online and phone reservations.
Register guests by collecting necessary information, including contact details, stay dates, and payment information.
Confirm group reservations and arrange personalized services for event attendees, such as wedding guests.
Respond to guest complaints in a timely and professional manner.
Deliver items to rooms when housekeeping is not available.
Support as a backup shuttle driver as needed.
Maintain cleanliness behind the desk area and in the lobby.
Coordinate with other desk shifts and departments for updates during the day.
Demonstrate a customer service mindset with excellent communication and organizational skills.

Requirements

Availability for the 3 PM - 11 PM shift, approximately 30-40 hours per week.
Ability to commute to Depew, NY 14043 (Required).
Ability to relocate to Depew, NY 14043 before starting work (Required).

Benefits

Dental insurance
Employee discount
Health insurance

Job Types

Full-time
Part-time

Pay

From $18.00 per hour

Work Location

In person

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Hotel Jobs in Depew, NY

Executive Housekeeping Manager

Hotel Front Desk Agent

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