Kamas, UT

Hotel Jobs in Kamas, UT

2 jobs found

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1mo ago

Front Desk Supervisor

Pyramid Hotel Group Kamas, UT

Kamas, UT

1mo ago Closed

$23 - $25/hr Full time Administrative Support Customer Service Front Desk

This position is no longer accepting applications (closed Aug 30, 2026).

Job Description

The Front Desk Supervisor role at Black Rock Mountain Resort in Kamas, Utah focuses on leading Front Office operations, supervising staff, assisting guest services, and upholding SOPs to deliver service excellence.

Responsibilities

Lead Front Office operations by example, maintaining a high standard of service across the team.
Supervise front desk staff, assist guest services, and manage daily operations while encouraging teamwork and adherence to procedures.
Help guests discover their Wanderlust by delivering outstanding service, engaging with guests, and addressing needs authentically.
Address guest concerns proactively to ensure satisfaction and create memorable moments.
Oversee the daily shift, ensuring all team members follow standard operating procedures.
Pre‑assign rooms, ensuring VIPs, repeat guests, packages, and special requests are properly handled.
Manage the house bank and perform transactions such as cashing checks, safe deposits, and refunds.
Convey critical information to the Manager on Duty to keep tasks running smoothly.
Coach and mentor front desk staff, resolve issues, and provide constructive feedback.
Lead training and development for new Front Desk Agents to maintain exceptional service levels.
Train WARM students and guide them through front desk responsibilities to build essential hospitality skills.
Support ongoing development of all front desk staff with hands‑on training, coaching, and regular feedback.
Collaborate with Maintenance and Housekeeping to ensure seamless daily operations.
Promote and sell special hotel programs to drive revenue and enhance guest experiences.
Know and implement emergency procedures and policies as needed.
Support other departments and assist managers with hotel tasks and projects.
Work flexible hours, including mandatory weekend shifts, to ensure proper staffing.

Requirements

High school diploma or equivalent.
1 to 2 years of experience in a Front Desk or similar customer‑facing role.
Strong leadership and interpersonal skills with the ability to motivate and coach a team.
Experience training, mentoring, and supporting new employees, including students.
Excellent communication skills for professional interaction with guests and team members.
Ability to multi‑task and thrive in a fast paced environment.
Knowledge of hotel systems and the ability to quickly learn new software programs.

What you will have an opportunity to do

Oversee Front Office operations, modeling a high standard for service and efficiency.
Supervise staff, assist guest services, and manage day‑to‑day operations while fostering teamwork and SOP adherence.

About Our Property

Join a career rooted in Utahs natural beauty at Black Rock Mountain Resort in Heber City, offering a balanced environment that blends work with the surrounding mountains. The property emphasizes professional excellence, modern amenities, and a supportive community, creating opportunities to deliver outstanding guest experiences while supporting your well‑being and growth.

Physical Requirements

Ability to sit or stand for extended periods and lift up to 30 lbs.
Comfort using standard office equipment such as computers and telephones.

Compensation

Hourly rate: $23.00 – $25.00.

What Are We Looking For

High school diploma or equivalent.
1–2 years of experience in a Front Desk or similar customer‑facing role.
Strong leadership and interpersonal skills with the ability to motivate and coach a team.
Experience training, mentoring, and supporting new employees, including students.
Excellent communication skills for professional interaction with guests and team members.
Ability to multi‑task and handle a fast paced environment.
Knowledge of hotel systems and the ability to quickly learn new software programs.

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1mo ago

Lead Barista

Pyramid Global Hospitality Kamas, UT

Kamas, UT

1mo ago Closed

$20 - $22/hr Full time Barista Food and Beverage Foodservice

This position is no longer accepting applications (closed Aug 15, 2026).

Job Description

This on-site Lead Barista role at Black Rock Mountain Resort, part of Pyramid Global Hospitality, places you in the heart of our guest-focused beverage service in Kamas, Utah. Earn USD 20 to 22 per hour and take on a leadership position that includes coaching and guiding a small barista team, ensuring consistent drink quality and service for every guest interaction.

Responsibilities

Model excellent guest service by delivering warm, engaging, and efficient interactions in every shift.
Oversee barista staff during assignments, providing real-time coaching to maintain performance standards.
Assist with onboarding and training of new baristas to ensure uniform drink preparation and service quality.
Open and close the market as needed, handling setup, breakdown, and checklist completion.
Monitor stock levels throughout the shift and coordinate restocking to prevent shortages.
Maintain proper labeling, storage, and rotation of all products in line with health and safety rules.
Keep the coffee station and market area clean and organized at all times.
Process cash and POS transactions accurately and assist teammates with transaction issues as they arise.
Communicate equipment issues, guest concerns, or team needs to the F and B Manager in a timely manner.
Assist with inventory tracking and submitting supply requests to management.
Uphold health, safety, and sanitation standards and ensure the team follows them consistently.

Requirements

High school diploma or equivalent required.
Minimum of 2 years of barista experience, with at least one year in a lead, senior, or supervisory capacity preferred.
Strong knowledge of espresso preparation, drink recipes, and coffee equipment operation.
Excellent communication and interpersonal skills.
Proven ability to lead and motivate a small team in a fast-paced environment.
Reliable, punctual, and detail oriented.
Comfortable handling guest concerns with professionalism and confidence.
Basic math and cash handling skills.

Technologies

Espresso machines

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Hotel Jobs in Kamas, UT

Front Desk Supervisor

Lead Barista

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