Marlborough, MA

Hotel Jobs in Marlborough, MA

2 jobs found

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1d ago

Hotel Maintenance Technician

Best Western Royal Plaza Hotel & Trade Center Marlborough, MA

Marlborough, MA

1d ago

$17 - $18/hr Full time Electrical Engineering Facilities Management Hospitality

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Job Description

Best Western Royal Plaza Hotel & Trade Center offers a hands-on, onsite maintenance opportunity in Marlborough, Massachusetts. This role pays $17 to $18 per hour and supports a culture that values guest comfort, reliable operations, and collaborative problem solving. You will contribute to smooth daily operations across departments by maintaining hotel equipment and facilities in line with standard procedures.

Benefits

Group insurance including dental and vision
Paid time off including vacation days, sick days and holidays
Referral bonus
Hotel discounts for you, your friends and your family

Responsibilities

Respond to and address guest repair requests
Perform maintenance in guest rooms, including plunging toilets, unclogging drains, repairing hardware, electrical equipment including lamps, and components of HVAC systems and ducts
Perform maintenance in hotel public areas, including plumbing, hardware, electrical work and cosmetic items
Test, troubleshoot and perform basic repairs on various equipment
Clean, lubricate, protect and maintain all tools and equipment used in the hotel
Perform other duties as assigned by the General Manager or Maintenance Manager

Requirements

Ability to work in a neat and efficient manner, keeping work areas clean and well organized
Ability to multitask in a busy environment
Adheres to hotel Standard Operating Procedures

Prerequisites

Ability to work in a neat and efficient manner, keeping work areas clean and well organized
Ability to multitask in a busy environment and adhere to hotel Standard Operating Procedures

Experience

Experience preferred; however, training is provided for the right person

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1d ago

Night Auditor

Best Western Royal Plaza Hotel & Trade Center Marlborough, MA

Marlborough, MA

1d ago

$18 - $20/hr Full time Accounting Administrative Support Auditing

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Job Description

The Night Auditor position based on-site at Best Western Royal Plaza Hotel & Trade Center in Marlborough, MA combines overnight front desk duties with nightly accounting tasks. The role involves balancing and posting Front Office accounts, distributing daily reports, and maintaining guest records. Compensation ranges from USD 18 to 20 per hour, and a high school diploma or equivalent is required.

Responsibilities

Oversee and assist with Front Desk and Audit functions
Balance and post the Front Office accounts
Distribute daily reports and other requested documents
Follow nightly checklists to ensure all duties are completed; sign and date checklists each night
Manage guest check-in and check-out needs, inquiries, and reported issues
Obtain and verify essential guest information; ensure accuracy and completeness of records
Assign guest rooms based on reservation requirements
Read, maintain, and enter entries in the Front Desk logbook
Oversee the issue of keys for other departments and maintain a log showing time and recipient
Ensure timely wake-up calls and express checkout bills are delivered to guests
Adhere to all hotel policies and procedures and any changes that may occur
Maintain computerized hotel systems
Responsible for requesting and inventorying supplies for the Audit staff
Report any physical, financial, and personal discrepancies to Management

Requirements

High school diploma or equivalent
Previous hotel experience preferred but training is provided; ability to handle various customer relations
Writing and typing skills
Ability to perform repetitive motions
Excellent verbal and listening communication
Attention to detail
Strong organizational abilities
Ability to stand for extended periods
Ability to walk and sit as needed
Capability to lift up to 25 pounds

Benefits

Group insurance, including dental and vision
Paid time off covering vacation days, sick days, and holidays
Referral Bonus
Hotel discounts for you, your family, and your friends

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Hotel Jobs in Marlborough, MA

Hotel Maintenance Technician

Night Auditor

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