Hotel Jobs in Portland, ME

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Night Auditor

Longfellow Hotel Portland, ME

Portland, ME

Today

$22 - $22/hr Full time Accounting Auditing Front Desk

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Job Description

As the face and voice of a full service boutique hotel, the Night Auditor at Longfellow Hotel plays a key role in creating smooth, welcoming overnights for guests in Portland. This onsite position supports front desk operations, reservations, basic accounting, guest service, and valet parking while helping maintain the level of hospitality the property is known for.

Longfellow Hotel is a 48-room boutique hotel, cafe, and spa, and this role contributes to the culture of the hotel within the Portland business community. The position is well suited to candidates who have Night Audit experience and some front desk daily operation familiarity, with interest in continuing their path in the rooms department of a luxury hotel.

Key Responsibilities

Complete front desk duties, including check-in and check-outs
Handle credit card processing properly
Assign room numbers as part of daily arrivals and departures
Address pre-arrival questions and support guest readiness
Manage online and phone reservations
Provide guest information about the hotel, including available rooms, rates, and amenities
Anticipate guest needs and identify opportunities for the team to exceed expectations for both new and returning visitors
Maintain awareness of local happenings that may interest guests, including restaurant menus and hours, entertainment events, and recreation and sporting events, and keep front desk staff updated
Perform basic accounting tasks
Support guest satisfaction by problem-solving when issues arise, including conflict resolution and sound judgment
Support valet parking tasks

What You Bring

Night Audit experience preferred, with some knowledge of day-to-day operations
Luxury hotel experience preferred
Excellent communication skills
Ability to work weekends, nights, and some holidays
A genuine sense of empathy and care
Some hotel accounting skills preferred
Ability to work overnight
Strong organizational skills

Benefits

Discounted hotel stays across New England
Individual coverage for Health, Dental & Vision
Generous PTO policy
Discounted meals at Twinflower Cafe and Five of Clubs
Discounted spa services at Astraea Spa
Parental Leave
Bereavement Leave
Flexible Spending Accounts (Employer-Sponsored Healthcare Benefit)

Location: Portland, ME (onsite) | Pay: USD 22 - 22 per hour

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