Radford, VA

Hotel Jobs in Radford, VA

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Today

Public Spaces Attendant

Scholar Highlander Hotel Radford, VA

Radford, VA

Today

Full time Customer Service Guest Relations Guest Services

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Job Description

At Scholar Highlander Hotel in Radford, VA, this onsite Public Spaces Attendant plays a key role in keeping shared areas clean, welcoming, and ready for every guest. The position supports consistent guest service by completing detailed cleaning tasks across lobbies, public restrooms, meeting and office spaces, and surrounding exterior areas.

Working with housekeeping management and hotel standards, you will focus on cleanliness, timely service, and dependable support for day-to-day operations. The role also includes responding promptly to guest needs and handling assigned duties as directed.

What you will do

Maintain guest service as the driving philosophy of the operation by responding promptly to guest needs
Demonstrate commitment to guest satisfaction and meet or exceed guest satisfaction measures
Ensure hotel standards and services support consistent guest service delivery
Implement and practice guest service initiatives and perform according to Hotel Standards
Greet all guests (internal and external)
Clean exterior grounds and the parking lot
Transport clean and soiled linens to and from the laundry area to room attendants
Remove trash from guest hallways and the lobby area when needed
Vacuum carpeting and shampoo carpeting
Mop floors
Clean furniture, and move furniture as required
Deliver items to guest rooms per request
Lift, twist, bend, and stretch while performing job duties
Maintain cleanliness of the lobby area, including front and rear entrances, lobby seating, lower lobby seating, lobby elevator landing, parking lot, business center, fitness room, pool area and restrooms, guest laundry area, and walkways
Maintain cleanliness of the meeting and conference center area, including the foyer, walkways, hallways, and restrooms
Maintain cleanliness of office space, restrooms, walkways, and hallways
Vacuum all carpeted areas in the entire lobby, meeting/conference center foyer, and office areas
Clean and wipe glass doors, tables, displays, windows, and fixtures in the lobby, meeting/conference center foyer, and office areas
Clean and wipe tables and counters in the lobby, meeting/conference center foyer, and office areas
Clean and stock restrooms in the pool area, meeting/conference center, and office areas
Maintain cleanliness and order of lobby furniture (spot clean and rotate cushions)
Empty and clean trash cans in the entire lobby, meeting/conference center foyer, and office areas
Clean, sweep, and mop marble or tiled floors in the lobby and restrooms, keeping floors dry and polished
Clean and sweep the front entrance vestibule and outside doors, and empty and clean trash cans in the front and rear entrance to the lobby
Report damages to the department supervisor, manager, and other appropriate personnel
Complete other duties as required, including additional tasks assigned by the Director of Housekeeping, Assistant Housekeeping Manager, or Housekeeping Supervisor

Education

High School degree preferred

Requirements

Ability to read and speak English and comprehend simple instructions
Ability to effectively communicate with employees, guests, and supervisors for optimum operation of the property
Demonstrate the ability to anticipate and solve practical problems or resolve issues
Previous housekeeping experience is helpful
May need to sit or stand as needed for an extended period of time
Ability to reach above shoulder heights, below the waist, or lift as required to file documents or store materials
Proper lifting techniques required
Physical ability to exert up to 75 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or move objects
Ability to use various EQP vacuum cleaners and buffers

Tools and technologies

EQP vacuum cleaners
Buffers

Additional details

No certificates, licenses, or registrations required at this time
Physical demands and work environment are described as representative of those that must be met; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

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Today

Room Attendant

Scholar Highlander Hotel Radford, VA

Radford, VA

Today

Full time Customer Service Guest Services Hospitality

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Job Description

Scholar Highlander Hotel is seeking a Room Attendant for an onsite role in Radford, VA. This position focuses on keeping guest rooms clean, comfortable, and ready for arrival while following hotel standards and safety and security procedures. If you enjoy delivering dependable service and taking pride in a well-prepared room, this role supports a consistent, guest-first experience throughout each shift.

Responsibilities

Maintain guest service as a guiding philosophy of day-to-day operations.
Respond promptly to guest needs and work with a friendly, service-oriented approach with guests and employees.
Greet all guests, including both internal and external visitors.
Help ensure guest satisfaction measures are met or exceeded.
Follow hotel standards and services to deliver consistent guest service.
Implement and practice guest service initiatives in line with Hotel Standards.
Complete pre-cleaning duties, including setting up the housekeeping cart with guest supplies, cleaning supplies, and linens.
Remove all trash and dirty linen from guest rooms.
Thoroughly clean and re-stock guest rooms per your assigned schedule. Time allotted per room is based on the hotel’s standard of 30 minutes per departure room.
Make beds, vacuum, dust, and complete room set up.
Clean guest bathrooms to hotel standards.
Keep hallways, public areas, and closets clean, neat, and vacuumed.
Maintain storage closets by removing dirty linen and trash daily.
Prepare the housekeeping cleaning cart for next day use.
Maintain regular attendance in compliance with Hotel Standards, with scheduling that varies based on hotel needs.
Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
Comply with hotel standards and regulations to support safe and efficient operations.
Perform other duties as required.

Requirements

High school diploma or GED required.
No experience necessary, but previous experience is helpful.
Team player with the ability to work independently with limited supervision.
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in small group situations to customers and other employees.
Ability to communicate effectively with employees, guests, and supervisors to support optimum property operations.
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
Ability to sit or stand as needed for extended periods.
Ability to reach above shoulder heights, below the waist, or lift as required to store materials.
Proper lifting techniques required.
Ability to lift, carry, push, pull, or otherwise move objects over 50 lbs.
Ability to use various cleaning equipment, including vacuum cleaners.
Must be able to work with various cleaning solutions.
Physically able to perform cleaning tasks, lifting, and bending for extended periods.

Physical Demands / Work Environment

The physical demands described are representative of those required to perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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Hotel Jobs in Radford, VA

Public Spaces Attendant

Room Attendant

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