Hotel Jobs in The Villages, FL

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Spa Attendant/Housekeeping

The Brownwood Hotel & Spa The Villages, FL

The Villages, FL

Today

$16 - $25/hr Part time Customer Service Guest Services Hospitality

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Job Description

Part-time Spa Attendant/Housekeeper role at The Brownwood Hotel & Spa focused on cleanliness, guest comfort, and smooth spa operations onsite in The Villages, FL.

Responsibilities

Greet spa guests and respond to inquiries in a friendly, timely, and efficient manner
Resolve service issues and support an outstanding guest experience
Maintain cleanliness of spa work areas, including facility spaces, locker rooms, machines, and equipment per federal, state, local, and company standards
Stock and replenish supplies and products, including clean towels, fresh water, drinking cups, and other guest items
Monitor spa facility use to help ensure guest safety
Complete financial transactions as needed
Support general spa duties as needed
Keep the facility organized and clean, including sweeping, mopping, vacuuming, and taking out trash
Assist with spa area set up and breakdown as required
Restock linens in locker rooms and appropriate guest areas
Remove dirty laundry and collect dirty linens from guest areas for delivery to the housekeeping area or laundry pickup
Clean and sanitize wet areas, bathrooms, and grooming areas throughout the day
Distribute linens in treatment rooms (as applicable), closets, and dispensary areas (as applicable)
Escort guests to changing areas courteously and promptly
Provide Brownwood Spa guest tours
Explain locker room, bathroom, and shower setup and how the spaces work
Perform laundry duties (if applicable), including washing, drying, and folding linens
Become familiar with the facility and amenities to communicate effectively with guests
Greet each guest with a smile and direct eye contact
Notify facility management of member, guest, or facility issues
Report incidents or accidents to a member of the management team
Other duties as assigned

Requirements

High School Diploma or GED
Previous customer service experience, preferably in hospitality
Excellent verbal communication skills
Ability to have conversations with members/guests so information is understood
Efficient and well organized; able to manage a variety of duties at the same time
Energetic, enthusiastic, and motivational
Professional demeanor, discretion, and appearance
Strong team player
Ability to stay calm and composed while under pressure
Strong attention to detail
Availability when the facility is open, including nights, weekends, and holidays
Ability to stand for long periods
Required to operate mops, brooms, vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents, disinfectants, towels, guest supplies (soap, shampoo, conditioner), and linen carts

Benefits

401(K) Matching
Employee assistance program (EAP)
Employee discounts for Hotel, Spa, and Wolfgang Puck Fine Dining
Elementary Charter School program
The Villages Passport Discount Card
Rewards and recognition programs
Employee discount
Flexible schedule

Job Details

Location: The Villages, FL (onsite)
Job Type: part time
Pay: USD 16 - 25 per hourly
Schedule: Monday to Friday Availability; Weekend Availability; Holidays

Supervisory responsibilities: None.

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