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2 jobs found

1d ago

Host

Hotel Viata West Lake Hills, TX

West Lake Hills, TX

1d ago

$15 - $15/hr Full time Customer Service Food and Beverage Foodservice

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Job Description

Hotel Viata is seeking a Host to support smooth, welcoming service from the moment guests arrive. This front-of-house role focuses on great guest relations, accurate reservation management, and clear communication during busy dining periods, helping create an excellent overall experience.

Location: West Lake Hills, TX (onsite)
Pay: USD 15 - 15 per hour

What you’ll do

Welcome guests with a friendly approach, guide them to their tables, and support a seamless start to their dining experience
Manage reservations efficiently using Point of Sale systems, including Aloha POS and Micros POS
Keep an organized waiting list during peak times and communicate expected wait times clearly to guests
Coordinate with serving staff to help ensure timely service and strong guest satisfaction throughout the visit
Answer phone inquiries professionally, provide information about menu offerings, and make reservations as needed
Resolve guest concerns promptly and effectively to enhance the overall experience
Assist with maintaining cleanliness and organization in the front-of-house area

What you bring

Previous host/host or restaurant experience preferred
Strong customer service skills with a focus on guest relations
Excellent communication abilities, including both verbal and non-verbal communication

Technologies used

Aloha POS
Micros POS

Benefits

Competitive pay structure that rewards hard work
Employee discounts
Resources supporting financial savings and retirement planning
Support programs focused on physical and mental health
401(k) and 401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Employee discount

Preferred qualifications

Experience in food service or hospitality settings
Familiarity with hotel operations is a plus
Knowledge of serving techniques and food safety standards

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18d ago

Host/Server Assistant

The Restoration Hotel Asheville, NC

Asheville, NC

18d ago

$14+/hr Full time Customer Service Food and Beverage Foodservice

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Job Description

The Restoration Hotel in Asheville, NC is hiring a Host/Server Assistant to support all three F&B outlets onsite.

Key responsibilities

Greet guests as they arrive, seat them when possible, and manage a waiting list as needed.
Hand out menus and handle initial guest questions.
Seat guests in dining areas and/or waiting areas.
Assign guests to preferred tables while supporting table rotation so servers receive the right customer flow.
Check in with guests to ensure food and service are meeting expectations.
Address guest concerns and assist with complaint resolution.
Answer phone calls, take reservations, and respond to questions.
Assist with other restaurant roles when business needs require coverage.
Provide excellent customer service throughout each guest interaction.

Requirements

Ability to deliver top-notch customer service in a fast-paced setting.
Positive attitude and ability to work well under pressure with all restaurant staff.
Consistently produces high-quality work without direct supervision.
Can work while standing for long periods of time.
Willing to follow instructions and ask clarifying questions when needed.
Ability to work effectively in a busy restaurant environment.
Restaurant experience is a plus.

Job details

Location: Asheville, NC (onsite)
Work mode: In person
Salary: $14 per hour (from $14.00 per hour)
Job types: Full-time, Part-time

Benefits

Dental insurance
Flexible schedule
Health insurance
Vision insurance

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