West Lake Hills, TX

Hotel Jobs in West Lake Hills, TX

3 jobs found

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Today

Host

Hotel Viata West Lake Hills, TX

West Lake Hills, TX

Today

$15 - $15/hr Full time Customer Service Food and Beverage Foodservice

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Job Description

Hotel Viata is seeking a Host to support smooth, welcoming service from the moment guests arrive. This front-of-house role focuses on great guest relations, accurate reservation management, and clear communication during busy dining periods, helping create an excellent overall experience.

Location: West Lake Hills, TX (onsite)
Pay: USD 15 - 15 per hour

What you’ll do

Welcome guests with a friendly approach, guide them to their tables, and support a seamless start to their dining experience
Manage reservations efficiently using Point of Sale systems, including Aloha POS and Micros POS
Keep an organized waiting list during peak times and communicate expected wait times clearly to guests
Coordinate with serving staff to help ensure timely service and strong guest satisfaction throughout the visit
Answer phone inquiries professionally, provide information about menu offerings, and make reservations as needed
Resolve guest concerns promptly and effectively to enhance the overall experience
Assist with maintaining cleanliness and organization in the front-of-house area

What you bring

Previous host/host or restaurant experience preferred
Strong customer service skills with a focus on guest relations
Excellent communication abilities, including both verbal and non-verbal communication

Technologies used

Aloha POS
Micros POS

Benefits

Competitive pay structure that rewards hard work
Employee discounts
Resources supporting financial savings and retirement planning
Support programs focused on physical and mental health
401(k) and 401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Employee discount

Preferred qualifications

Experience in food service or hospitality settings
Familiarity with hotel operations is a plus
Knowledge of serving techniques and food safety standards

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1mo ago

Sales Manager

Hotel Viata West Lake Hills, TX

West Lake Hills, TX

1mo ago Closed

$70k - $80k/yr Full time Manager Customer Service Event Management

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

Join Hotel Viata's onsite sales team in West Lake Hills, TX, where you will drive growth by pursuing new business, managing key accounts, and cross-selling for both Hotel Viata and the PHG Collection. This on-site role offers competitive compensation and the chance to build lasting relationships with corporate, association, government, and wholesale clients while collaborating across our brands.

Benefits

Competitive annual salary in the USD 70,000 to 80,000 range.
On-site position located in West Lake Hills, Texas.
Opportunities to expand business for Hotel Viata and the PHG Collection through long-term client partnerships and cross-selling.
Exposure to industry events, training, and sales initiatives to develop skills and market knowledge.

Responsibilities

Proactively identify new business opportunities by prospecting groups, travel managers, travel agents, and hotel guests; leverage networks to open doors and find profitable avenues within the marketplace; research market trends and client needs to develop corporate, association, government, consortia, and wholesale accounts.
Represent the hotel in industry circles by participating in organizations, trade shows, community events, and sales blitzes; deliver onsite and field presentations to prospective clients; engage in pre-event meetings and training as required.
Develop and sustain long-term relationships through consistent communication and high-quality customer service.
Assess opportunities, monitor market trends and competition, and respond to RFPs via Lanyon and direct proposals; maintain client correspondence and data in the Business Travel Workbook.
Keep detailed records of clients and prospects in the property's systems and contribute to ongoing data quality and reporting.
Attend Business Review Meetings, research new companies, and design direct marketing campaigns; participate in training and deliver presentations as needed.
Conduct familiarization trips and engage with the local community to cultivate new business.

Requirements

High school diploma or GED required; bachelor’s degree in Hospitality or Business Management is preferred.
Two or more years of related sales experience in a hotel or corporate environment (examples include Catering/Event Sales, Event Coordination, Travel Manager/Agent, or Executive Meeting Manager).
Solid knowledge of hotel service standards, guest relations, and etiquette; ability to sell and operate in a high-volume, time-sensitive environment.
Able to learn and follow effective sales processes designed to maximize revenue while adhering to operating criteria; completion of required training is expected.
Strong sales techniques with negotiation and closing abilities; capable of identifying customer needs and presenting options persuasively across in-person, video, email, and phone channels; capable of creating and delivering sales presentations and materials; discretion with confidential information; positive attitude and professional demeanor.
Excellent communication and interpersonal skills; able to apply logical reasoning to evaluate solutions and stay calm under pressure.
Working knowledge of MS Office; familiarity with hotel systems such as Opera, Fosse, Infor, Concur, DELPHI, Agency360, STR Reporting, Teams, Zoom, SynXis, Lighthouse, Sertifi, Lanyon, Knowland, CoStar, ZoomInfo, and LinkedIn is preferred.
Flexibility to work varying schedules, including holidays, weekends, and alternate shifts; this position is based at the property and may require some travel to industry events and sales missions.
Maintains a clean appearance and professional demeanor.
Driver's license required.

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1mo ago

Sous Chef

Hotel Viata West Lake Hills, TX

West Lake Hills, TX

1mo ago Closed

$65k - $75k/yr Full time Chef Culinary Operations Food and Beverage

This position is no longer accepting applications (closed Aug 20, 2026).

Job Description

Compensation for this role is $65,000 to $75,000 per year, onsite in West Lake Hills, TX 78746. Hotel Viata offers a comprehensive benefits package including 401(k), health insurance, dental insurance, vision insurance, and paid time off.

The Sous Chef will assist the Executive Chef in overseeing kitchen operations, maintaining high standards of food safety and quality, supporting banquet and event culinary operations, managing inventory, and leading kitchen staff to ensure quality and timely execution.

Responsibilities

Assist the Executive Chef in planning and directing food preparation and cooking activities.
Ensure that all food is prepared according to established recipes, standards, and presentation guidelines.
Maintain high standards of food safety and sanitation throughout the kitchen.
Manage kitchen staff, providing training and guidance as necessary to ensure efficient operations.
Oversee inventory management, including ordering supplies and controlling stock levels.
Collaborate with the culinary team to create innovative menu items that reflect current trends in the food industry.
Support banquet and special event service as needed, ensuring quality, consistency, and timely execution.
Monitor kitchen performance, ensuring that all dishes are served on time and meet quality expectations.
Handle any customer inquiries or complaints regarding food service with professionalism and hospitality.

Requirements

Proven experience as a Sous Chef or in a similar role within the culinary field.
Banquet and/or high-volume event culinary experience preferred.
Strong knowledge of food management practices, including food safety regulations and standards.
Experience in kitchen management, including staff supervision and training.
Excellent culinary skills with a passion for creating high-quality dishes.
Familiarity with inventory control processes and restaurant management practices.
Ability to work effectively in a fast-paced environment while maintaining attention to detail.
Strong communication skills and a commitment to providing exceptional hospitality.

Benefits

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

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Hotel Jobs in West Lake Hills, TX

Host

Sales Manager

Sous Chef

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