Asheville, NC

Hotel Jobs in Asheville, NC

3 jobs found

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6d ago

Hotel Housekeeper

AC Hotel Asheville Downtown Asheville, NC

Asheville, NC

6d ago

$20+/hr Full time Hospitality Hotel Hotel Operations

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Job Description

As a Hotel Housekeeper at AC Hotel Asheville Downtown, you will help ensure every guest room stays clean, comfortable, and welcoming. This role supports housekeeping and laundry operations while following safety and sanitation standards and providing courteous, helpful service to guests and team members.

Key Responsibilities

Keep guest rooms and suites clean, including bathrooms and living areas, and complete bed changes as needed.
Work with the housekeeping team to deliver spotless, inviting rooms as part of the guest experience.
Provide professional, courteous teamwork and assist housekeeping and laundry operations based on daily demands.
Maintain a clean, stocked housekeeping cart to support efficiency during daily tasks, including preparing the cart for the next day.
Use professional cleaning equipment and chemicals safely and effectively.
Spend much of the day on your feet, moving housekeeping carts and navigating guest hallways.
Bring a friendly personality, strong attention to detail, and a focus on making guests feel at home.
Restock room supplies such as toiletries, coffee/tea, towels, and other items.
Report maintenance issues or safety concerns to the appropriate department.
Support laundry duties by collecting, sorting, and transporting linens.
Maintain housekeeping carts and storage areas in a clean, organized, and fully stocked condition.
Follow all safety and sanitation guidelines.
Provide friendly, professional interactions with guests when approached and with team members.
Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.

Requirements

Identification verifying you are at least 18 years of age.
US Citizenship verification is required.
Ability and flexibility to work weekends and holidays.
Ability to lift, pull, and push moderate weight (minimum of 35 lbs.).
Ability to use stairs and ladders as needed to complete cleaning tasks, including high areas.
Desire to satisfy the needs of others in a fast-paced environment.
Ability to work independently with little supervision.
Strong multi-tasking and time-management skills.
Quick learning and adaptability in a guest-focused environment.

Compensation and Location

Location: Asheville, NC (onsite)
Pay: USD 20 per hourly

Benefits

A comprehensive benefits package is available, including medical, dental, and vision coverage, along with additional wellness, financial, and personal support offerings.

Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Competitive compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Vision insurance
Paid time off

Benefits Overview by Employment Type

Full Time Associates: Comprehensive benefits package including medical, dental, and vision; life insurance; pet insurance; short and long-term disability; paid time off and holidays; tuition assistance.
All Associates: Competitive compensation with incentives (incentives vary by position); 401K Savings Plan with 50% matching up to 10% of compensation; associate referral program; brand and company training classes, workshops and conferences for career growth and development (varies by position); fundraising matching funds program; team volunteer opportunities; 24/7 chaplain services; exclusive hotel rate discounts.

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30d ago

Host/Server Assistant

The Restoration Hotel Asheville, NC

Asheville, NC

30d ago Closed

$14+/hr Full time Customer Service Food and Beverage Foodservice

This position is no longer accepting applications (closed Sep 5, 2026).

Job Description

The Restoration Hotel in Asheville, NC is hiring a Host/Server Assistant to support all three F&B outlets onsite.

Key responsibilities

Greet guests as they arrive, seat them when possible, and manage a waiting list as needed.
Hand out menus and handle initial guest questions.
Seat guests in dining areas and/or waiting areas.
Assign guests to preferred tables while supporting table rotation so servers receive the right customer flow.
Check in with guests to ensure food and service are meeting expectations.
Address guest concerns and assist with complaint resolution.
Answer phone calls, take reservations, and respond to questions.
Assist with other restaurant roles when business needs require coverage.
Provide excellent customer service throughout each guest interaction.

Requirements

Ability to deliver top-notch customer service in a fast-paced setting.
Positive attitude and ability to work well under pressure with all restaurant staff.
Consistently produces high-quality work without direct supervision.
Can work while standing for long periods of time.
Willing to follow instructions and ask clarifying questions when needed.
Ability to work effectively in a busy restaurant environment.
Restaurant experience is a plus.

Job details

Location: Asheville, NC (onsite)
Work mode: In person
Salary: $14 per hour (from $14.00 per hour)
Job types: Full-time, Part-time

Benefits

Dental insurance
Flexible schedule
Health insurance
Vision insurance

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1mo ago

Guest Services Representative

Hilton Garden Inn Hotel Asheville, NC

Asheville, NC

1mo ago Closed

$15+/hr Full time Administrative Support Concierge Customer Service

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

The role involves supporting guest services operations at the Hilton Garden Inn in Asheville, with a focus on information provision, reservations and payments, and collaboration with housekeeping to uphold guest satisfaction.

Responsibilities

Provide guests with clear information about hotel services, facilities, and available amenities.
Assist guests with requests for local area guidance, including directions and dining recommendations.
Enter or update reservation details within the hotel computer system.
Post charges to guest accounts, process payments, and correct any account discrepancies.
Notify the housekeeping team about room status and availability to support efficient turnover.
Convert walk-in inquiries into booked rooms when possible.
Listen to guest requests or complaints and relay them to the appropriate team members for resolution.

Requirements

Experience at a hotel front desk or similar hotel desk environment.
Ability to work evenings and overnight shifts.

Benefits

401(k) plan with matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Location

Asheville, NC (onsite)

Work Setting

In person

Pay

From $15.00 per hour

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Hotel Jobs in Asheville, NC

Hotel Housekeeper

Host/Server Assistant

Guest Services Representative

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