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Job Description

Join Deloitte University Hotel & Conference Center in Westlake, TX to deliver first-class guest arrival and departure support.

Responsibilities

  • Be the first and last impression for guests arriving and departing the hotel
  • Greet guests upon arrival, assist with unloading luggage, and provide room keys and name badges
  • Offer a hotel tour for new guests, including explanations of services and on-site restaurants
  • Provide valet parking services for guests
  • Deliver items to guest rooms, including packages and laundry
  • Collect luggage and help distribute bags during busy check-out days
  • Drive the company shuttle on various errands for guests
  • Share directions and information for hotel and area services
  • Assist with unloading guests’ luggage and rooming guests professionally to support service standards
  • Handle parking operations and retrieve guests’ automobiles safely, quickly, and efficiently

Requirements

  • Previous guest or customer service experience preferred
  • Texas Driver’s License with a good driving record required
  • Must be over 21 years old for vehicle driving insurance purposes

Benefits

  • Up to 14 Vacation & Sick days per year
  • Weekly pay
  • Leadership and career development programs with opportunities to grow and transfer to new positions
  • Free lunch in the newly remodeled Associate Cafeteria
  • Medical insurance eligibility and other benefits within 30 days of employment
  • Employer matching 401(k)
  • Tuition Reimbursement
  • Free parking on-site
  • Free uniforms and uniform cleaning provided
  • Benchmark Hospitality hotel discounts
  • 10 days of holiday pay

Status, Pay, and Location

  • Status: Full Time
  • Availability: 2nd Shift
  • Pay: $18 per hour (compensation listed as $19)
  • Location: Onsite at Benchmark Hospitality at Deloitte University Hotel & Conference Center, Westlake, TX

Job Category: DUCareersInHotel

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