El Paso, TX

Hotel Jobs in El Paso, TX

5 jobs found

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11d ago

Reservations Agent

The Plaza Hotel Pioneer Park El Paso, TX

El Paso, TX

11d ago

Full time Customer Service Front Desk Guest Services

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Job Description

Join The Plaza Hotel Pioneer Park in El Paso, TX 79901 as a Reservations Agent, supporting guests from first contact through confirmed stay details. In this onsite role, you will respond to telephone, email, and internet inquiries to secure and process reservations while aligning with guest service and sustainability standards.

How you’ll spend your day

Answer the telephone and greet prospective guests, handling questions, requests, and general inquiries in a friendly, professional manner.
Respond to email and internet reservation inquiries promptly and accurately.
Share clear, accurate information on availability, accommodation types, transportation options to and from the hotel, room rates, and hotel amenities.
Assign reservations based on guest preferences and available inventory, and provide a confirmation number.
Use the computer reservation system with efficiency codes to input and retrieve reservation data.
Answer questions related to hotel facilities and services, airline partnerships, local attractions, and directions.
Communicate deposit and guarantee policies when requested.
Handle complaints tactfully and work toward resolutions, including arranging alternative accommodations when the hotel is sold out.
Support hotel and brand-specific marketing programs.
Follow sustainability guidelines and daily practices.
Maintain safe work habits by wearing protective safety equipment and following MSDS and OSHA standards.
Complete other duties as assigned by management.

What you bring

Education: High school Diploma or equivalent.
Experience: Previous customer service experience preferred.

Tools you’ll use

Computer reservation system
TELUS Health

Schedule and physical requirements

Work schedule varies and may include holidays and weekends.
Ability to stand for extended periods, walk, push, lift up to 25 pounds, and perform bending and reaching, stooping, kneeling, or crouching.

Compensation and benefits

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
TELUS Health with 24/7 access to a confidential work-life resource
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Growth opportunities

Reservations Manager – Front Office Supervisor – Front Office Manager

This property is part of the Echelon Luxury & Lifestyle division of HHM Hotels. The Plaza Hotel Pioneer Park operates with values including People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It.

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30d ago

Room Attendant - Housekeeper

The Plaza Hotel Pioneer Park El Paso, TX

El Paso, TX

30d ago Closed

Full time Guest Services Hospitality Hotel

This position is no longer accepting applications (closed Sep 9, 2026).

Job Description

As a Room Attendant/Housekeeper at The Plaza Hotel Pioneer Park in El Paso, TX, you will help keep guest rooms clean, comfortable, and aligned with established standards. The role combines room readiness, guest engagement, and flexible support for departmental needs.

Key Responsibilities

Greet guests with a warm, friendly greeting when interacting in guest-facing areas.
Clean and refresh guest rooms in accordance with hotel standards within the assigned time frame, including sweeping, mopping, scrubbing, and vacuuming.
Change bed linens and replace towels and other room amenities as needed.
Clean and polish furniture and fixtures; dust furniture, walls, and related equipment.
Report maintenance concerns by notifying managers about repairs needed in guest rooms.
Handle guest items left in rooms in line with the lost and found policy.
Maintain safe work practices by using protective safety equipment and following MSDS and OSHA standards.
Support additional duties as required, including house person and lobby attendant responsibilities when short staffed or during peak periods.
Monitor guest satisfaction scores and contribute to actions that improve departmental and overall guest satisfaction.
Ensure overall guest satisfaction throughout daily room service activities.
Complete other tasks assigned by management.

Requirements

High school diploma preferred.
Previous housekeeping experience required or equivalent training.
Ability to understand and communicate in English.

Work Schedule and Environment

The work schedule varies and may include shifts on holidays and weekends. The position requires prolonged standing and frequent physical activity, including walking, pushing and pulling, reaching, bending, squatting, kneeling, and lifting up to 20 pounds. Work also includes use of cleaning chemicals.

Technologies and Compliance

MSDS
OSHA

Benefits

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Growth Path

Housekeeping Supervisor
Assistant Executive Housekeeper
Executive Housekeeper

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1mo ago

Night Auditor

The Plaza Hotel Pioneer Park El Paso, TX

El Paso, TX

1mo ago Closed

Full time Accounting Accounting Software Administrative Support

This position is no longer accepting applications (closed Aug 30, 2026).

Job Description

At The Plaza Hotel Pioneer Park in El Paso, the Night Auditor blends accounting discipline with frontline guest service. This onsite role balances revenue and settles accounts nightly, maintains essential files, and resets the system for the next day, all while performing Guest Service Agent duties to support a smooth overnight operation.

Overview

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Responsibilities

Handle bookkeeping duties including balancing accounts and completing nightly audits.
Maintain records of room availability and guest accounts, by hand or using a computer.
Generate and circulate daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit all credit card transactions promptly.
Enter and update financial information in the BRAINS network.
Assist with guest check-in/check-out and perform Guest Service Agent tasks.
Address guest inquiries and resolve issues.
Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow safe work practices and wear protective safety equipment.
Deliver overall guest satisfaction.
Perform additional duties as assigned by management.

Requirements

High School diploma or equivalent preferred.
Previous night audit/accounting experience or equivalent training required.
Computer knowledge, Excel proficiency, and arithmetic skills required.
FSD is a plus, required within 90 days of employment.

Technologies

BRAINS network
Excel

Benefits

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include holidays, weekends.
Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.

About Us

This property is part of the Echelon Luxury & Lifestyle division of HHM Hotels.

What We Believe

People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, Own It.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager.

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1mo ago

Mini Bar Attendant

Hotel Equities El Paso, TX

El Paso, TX

1mo ago Closed

$12 - $14/hr Full time Asset Management Customer Service Food and Beverage

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

Located onsite in El Paso, TX, this role focuses on stocking, cleaning, and inventorying in-room minibars while delivering privacy and luxury service.

Salary: USD 12 - 14 per hour

Responsibilities

Deliver daily minibar service to assigned guest rooms in line with hotel standards.
Restock beverages, snacks, and amenities while applying proper product rotation (FIFO).
Record items consumed and ensure guest charges are posted accurately.
Maintain cleanliness and presentation of minibars, refrigerators, and adjacent guest room areas.
Inspect inventory for expired, damaged, or missing products and replace as needed.
Restock minibar carts and storage areas, keeping inventory organized.
Report maintenance concerns, damaged minibars, or guest room deficiencies to the appropriate department.
Assist with monthly inventory counts and reconciliation.
Follow all food safety, sanitation, hotel security, and TABC regulations.
Maintain guest privacy and professionalism while servicing occupied guest rooms.

Requirements

High school diploma or equivalent.
Ability to lift up to 40 pounds and push a fully stocked minibar cart.
Weekend and holiday availability as business demands.
Must obtain and maintain a valid TABC Seller-Server Certification (if required).

Technologies

POS systems
Inventory management systems

Benefits

Team Driven and Values Based Culture
Medical/Dental/Vision
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program

Job Purpose

As a Mini Bar Attendant at Hotel Paso Del Norte, you contribute to a luxury guest experience by ensuring in-room minibars are fully stocked, clean, organized, and accurately inventoried. You replenish food and beverage items, record guest consumption, maintain inventory controls, and verify that minibar products meet the hotel’s quality standards.

Qualifications and Requirements

High school diploma or equivalent.
Must be able to work weekends and holidays as business demands.
Must obtain and maintain a valid TABC Seller-Server Certification (if required).
Ability to lift up to 40 pounds and push a fully stocked minibar cart.
Previous experience in hospitality, retail, food and beverage, housekeeping, or inventory control preferred.

Preferred Qualifications

Previous hotel minibar, room service, housekeeping, or food and beverage experience.
Experience with inventory management and point-of-sale systems.
Knowledge of luxury hospitality service standards.

Skills

Strong attention to detail to ensure accurate inventory counts and guest billing.
Time management and organizational abilities to service multiple rooms efficiently.
Integrity and accountability when handling guest room merchandise and charges.
Effective communication and teamwork, particularly with Housekeeping.

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1mo ago

Houseperson

Hotel Paso Del Norte- El Paso, TX El Paso, TX

El Paso, TX

1mo ago Closed

$13 - $14/hr Full time Custodial Services Customer Service Guest Relations

This position is no longer accepting applications (closed Aug 20, 2026).

Job Description

The Houseperson role at Hotel Paso Del Norte in El Paso, TX focuses on maintaining cleanliness in designated areas and supporting guest services to ensure a welcoming stay. This onsite position offers a hourly wage of USD 13 to 14.

Responsibilities

Greet guests and address special requests.
Handle guest concerns, complaints, or suggestions promptly and escalate to management to support exemplary service.
May collect waste and potentially contaminated materials for disposal; areas may include guestrooms, hallways, lobby, stairwells, and offices.
Maintain privacy and security by announcing entry and servicing guestrooms as required.
Operate and maintain assigned equipment and cleaning supplies per departmental standards, including vacuums, cleaning agents, and related tools.
Monitor and uphold the cleanliness of common areas such as floor closets, stairwells, corridors, lobby spaces, and elevators.
Keep the daily log current, record completed tasks, track issued keys, and review the communications log and files regularly.
Handle lost and found items in line with department policies and security procedures.
Perform other duties as assigned by management.
Inform the immediate supervisor promptly of any significant problems or issues.

Requirements

Prior experience as a Room Attendant or Houseperson is required.
Experience with industrial cleaning equipment and products.
Good physical health and stamina.
Flexibility to work in shifts.
Ability to work with little supervision while maintaining high performance standards.
Excellent organizational skills.
Ability to follow instructions.
A high school diploma is a plus.

Benefits

Team oriented, values-driven culture
Medical, dental, and vision coverage
Paid vacation time
Same-day pay option
Employee Assistance Program
Career growth opportunities including manager training
Reduced room rates across the portfolio
Third-party perks such as movie tickets and attractions
401(k) plan with matching
Dental insurance
Employee discount program
Flexible scheduling
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance

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Hotel Jobs in El Paso, TX

Reservations Agent

Room Attendant - Housekeeper

Night Auditor

Mini Bar Attendant

Houseperson

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