Night Auditor

At The Plaza Hotel Pioneer Park in El Paso, the Night Auditor blends accounting discipline with frontline guest service. This onsite role balances revenue and settles accounts nightly, maintains essential files, and resets the system for the next day, all while performing Guest Service Agent duties to support a smooth overnight operation.

Overview

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Responsibilities

• Handle bookkeeping duties including balancing accounts and completing nightly audits.
• Maintain records of room availability and guest accounts, by hand or using a computer.
• Generate and circulate daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit card transactions promptly.
• Enter and update financial information in the BRAINS network.
• Assist with guest check-in/check-out and perform Guest Service Agent tasks.
• Address guest inquiries and resolve issues.
• Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow safe work practices and wear protective safety equipment.
• Deliver overall guest satisfaction.
• Perform additional duties as assigned by management.

Requirements

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge, Excel proficiency, and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Technologies

• BRAINS network
• Excel

Benefits

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include holidays, weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.

About Us

This property is part of the Echelon Luxury & Lifestyle division of HHM Hotels.

What We Believe

People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, Own It.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager.