Job Description
Support nightly financial accuracy and guest-facing operations in an on-site role in Washington, DC.
Key Responsibilities
- Complete nightly bookkeeping tasks, including balancing accounts and performing end-of-night audits
- Maintain room availability records and guests’ account information (manual or via computer)
- Prepare, review, and distribute daily reports
- Audit and reconcile cashier activity
- Audit, reconcile, consolidate, and transmit credit cards on a timely basis
- Enter, update, and maintain financial data in the BRAINS network
- Support Guest Service Agent duties, including checking guests in and out
- Address guest inquiries and work through guest complaints
- Monitor guest satisfaction scores and contribute to improved departmental and overall guest satisfaction
- Follow safe work habits and use protective safety equipment as required
- Help ensure strong overall guest satisfaction
- Perform other duties as requested by management
Requirements
- High School diploma or equivalent (preferred)
- Previous night audit/accounting experience or equivalent training (required)
- Computer knowledge with Excel and arithmetic skills (required)
- FSD is a plus; required within 90 days of employment
Technologies
- BRAINS network
- Excel
Benefits
- Competitive wages for full time and part time opportunities (USD 23 - 24 per hour)
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Scheduling
- Work schedule varies and may include holidays and weekends
- Standing for extended periods, walking, lifting up to 25 pounds, bending and reaching
Growth Path
- Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager
Location: Washington, DC (onsite)
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