Hotel Night Auditor

Hotel Night Auditor Jobs

14 jobs found

Today

Night Auditor

RIC HOTEL LLC Sandston, VA

Sandston, VA

Today

$16 - $16/hr Full time Accounting Auditing Front Desk

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Job Description

Join RIC HOTEL LLC in Sandston, VA for an on-site Night Auditor role with an hourly rate of USD 16. This position combines overnight front desk support with end-of-day financial close responsibilities, giving you the chance to support guests after hours while keeping daily hotel operations accurate and organized.

Benefits that support your life outside work

Health, dental, and vision
Accident and short- and long-term disability insurance
Pet insurance
Gym membership discounts
Paid time off and paid holidays
Shamin Perk discounts on tickets, rental cars, and attractions
Footwear discounts
401K plan with company match
Employee discounts at our branded hotels

What you will do

Complete daily audit procedures as set by the hotel and company.
Prepare and attribute required audit reports.
Verify the status of wake-up call requests and ensure they are handled properly.
Balance cash receipts and work completed during the audit shift.
Prepare the front office for the ‘A’ shift and reset days business.
Serve as a Guest Service representative during nighttime hours.
Act as manager on duty during the night.
Attend and actively participate in front office meetings.
Participate in training and cross training programs.
Serve as PBX operator during the audit shift.
Assist breakfast attendants by setting up breakfast areas as needed.
Take initiative to greet guests in a friendly and warm manner.
Report to scheduled shifts on time and in uniform per company policy.
Follow and comply with all company policies and procedures tied to the role.
Perform other related duties as required.

Qualifications

High school diploma, GED certification, or equivalent experience preferred.
1 to 2 years of hotel front desk or night auditor experience preferred (minimum experience: 1 year).
Basic reading, writing, and math skills.
Customer service skills required.
Financial management skills required.
Bachelor’s Degree and/or equivalent experience in a hotel or related field preferred.
Brand systems knowledge preferred.

How the team works

Team Up: Be Golden, Collaborate and Help Others Succeed.
Own It: Be a role model, Embrace Responsibility and Keep Learning.
Passionately Serve: Be Positive, Care Deeply and Create Memories.

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Today

Night Auditor

The White House Hotel - Barrington Development Biloxi, MS

Biloxi, MS

Today

Full time Accounting Auditing Customer Service

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Job Description

Overnight front desk leadership at The White House Hotel in Biloxi, handling guest services and completing the nightly audit to prepare the property for the next day.

Responsibilities

Review and reconcile daily transactions, including guest charges, payments, and adjustments
Confirm charges are posted correctly to guest accounts, including room charges, taxes, and additional services
Verify and balance the cash drawer and complete daily financial reports, including revenue and occupancy statistics
Complete the night audit in the property management system (PMS), ensuring accuracy and proper documentation
Identify and correct discrepancies in guest accounts or financial records
Ensure all end-of-shift transactions are properly closed out in line with hotel policies and compliance requirements
Greet guests arriving during overnight hours and provide professional check-in support
Handle late check-ins and check-outs, entering guest information accurately into the PMS
Provide guests with information on amenities, services, and emergency procedures
Respond to guest requests and concerns promptly and professionally throughout the night shift
Provide accurate itemized folios at check-out
Manage guest inquiries, including phone calls and support for walk-in guests
Resolve issues or complaints that arise during the overnight shift to support guest satisfaction
Communicate guest needs or requests to other departments such as housekeeping and maintenance
Monitor the hotel’s security system during overnight hours to protect guests and the property
Perform regular facility walk-throughs to check for safety hazards or maintenance issues
Follow emergency procedures during crises such as fire alarms, medical emergencies, or guest disturbances
Secure the front desk area and properly manage keys and guest information
Prepare and distribute management reports, including revenue, check-in/check-out statistics, and issues/incidents
Maintain accurate guest records and document special requests or comments appropriately
Review next-day occupancy and assist with reservations, cancellations, and updates
Prepare the property for the morning shift so areas are ready for next-day operations
Support with light housekeeping tasks, including stocking the front desk and maintaining lobby cleanliness
Assist with other night team needs as required (guest services and administrative tasks)
Participate in training and support for other night staff or front desk personnel as needed

Requirements

High school diploma or equivalent (required)
Previous experience in a hotel front desk or guest services role (required)
Strong attention to detail for financial record and guest account review
Excellent communication and customer service skills for overnight guest interactions
Ability to work independently and manage multiple tasks efficiently
Proficiency in basic math and accounting procedures
Ability to resolve issues and make decisions independently during overnight shifts
Strong organizational skills with the ability to prioritize tasks
Ability to stand or sit for extended periods during the night shift
Ability to lift and carry up to 25 pounds (supplies, guest luggage, etc.)
Ability to work overnight shifts, including weekends and holidays
Overnight hours typically run from late evening to early morning
May involve working alone or with minimal supervision overnight

Technology

Property management system (PMS)

Benefits

Competitive hourly wage, with potential shift differentials for overnight hours
Possible benefits package including health insurance, paid time off, and other employee perks

Qualifications

Education: High school diploma or equivalent (required); Associate’s or Bachelor’s degree in Hospitality, Business, or a related field (preferred)
Experience: Previous experience in a hotel front desk or guest services role (required); experience with PMS and basic financial reconciliation (preferred); experience with cash handling, auditing, and report preparation
Skills: Strong attention to detail; excellent communication and customer service; ability to work independently; proficient basic math and accounting procedures; strong organizational and prioritization skills
Physical requirements: Stand or sit for extended periods; lift and carry up to 25 pounds
Work environment: Overnight shifts (late evening to early morning); may work alone or with minimal supervision
Compensation: Competitive hourly wage with potential shift differentials for overnight hours
Benefits: Possible benefits package including health insurance, paid time off, and other employee perks

Disclosure Statement

Job duties may not fully encompass every responsibility that may be requested.
The description summarizes major responsibilities for the position.
The objective of the role is to provide hotel services and support.
Management may assign or reassign duties and responsibilities at any time.
This document does not create an employment contract other than an “at will” employment relationship.

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2d ago

Front Desk/ Night Audit

Bakken Airport XWA Hotel Williston, ND

Williston, ND

2d ago

$16 - $17/hr Full time Administrative Support Auditing Cashier

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Job Description

Bakken Airport XWA Hotel is seeking a Front Desk Agent / Night Auditor to provide guest services, manage check-in and check-out, and complete overnight end-of-day reporting for guests staying onsite in Williston, ND.

Role Overview

In this in-person position, you will be the primary point of contact at the front desk for welcoming guests, responding to inquiries, and supporting reservation and payment needs. During overnight shifts, you will also prepare simple end-of-day reports to help ensure smooth operations for the next day.

Key Responsibilities

Welcome and assist hotel guests throughout their stay.
Complete guest check-ins and check-outs.
Answer phone calls and assist with reservations.
Address guest questions and requests.
Process payments and maintain accurate records.
Run simple end-of-day reports during overnight shifts.
Help maintain a clean and organized front desk area.
Coordinate with housekeeping and maintenance teams to support guest satisfaction.

Requirements

Positive attitude and strong customer service skills.
Reliable, dependable, and consistent in daily performance.
Comfort using a computer and learning new systems.
Ability to work independently.
Willingness to work evenings, overnight shifts, weekends, and holidays as needed.

Training and Experience

No hotel experience is required. Paid training is provided. Hotel experience is a plus.

Compensation

Pay is $16.50 to $17.50 per hour (USD).

Benefits

Competitive pay.
Paid training.
Opportunities for growth and advancement.
Supportive team environment.

Work Location and Schedule

This role is onsite in Williston, ND.

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3d ago

Overnight Guest Relations Supervisor

Hotel Bel-Air Los Angeles, CA

Los Angeles, CA

3d ago

$35 - $35/hr Full time Administrative Support Customer Service Front Desk

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Job Description

Hotel Bel-Air is seeking a Permanent, Full time Overnight Guest Relations Supervisor to join the Rooms - Front Office team onsite in Los Angeles, CA. This overnight leadership role supports guest experiences, helps train and manage the overnight guest relations team, and steps in as Manager on Duty when the Overnight Manager is off. If you value guest service, team coaching, and operational responsiveness, this role offers a strong benefits package and room for leadership.

What you’ll do

Supervise and train the overnight guest relations team, including on-the-job training and ongoing training initiatives.
Welcome and depart guests courteously and efficiently.
Process payments in line with established hotel procedures.
Be a point of contact for guest and visitor inquiries by providing accurate information.
Support and understand the purpose behind NEXUS, including holding the team accountable to its usage and monitoring knowledge of department goals and related NEXUS metrics.
During your day, be responsible for the Guest Relations Researchers, Creative Planner, Taskmasters, Guest Relations Hosts, Expert Hosts (Concierge), and Bell teams.
Ensure guests receive the best experience, including personalized service for VIPs and children, and proactive handling of problems or missed expectations.
Respond to Guest Relations Manager emails and action requests as needed.
On days when the Overnight Manager is scheduled off, act as the Manager on Duty during your Overnight shift.
Support additional operational needs that may arise, such as assisting with Housekeeping or Bell requests and inquiries.
Report directly to the Overnight Manager for additional support and guidance.

What you bring

Strong ability to build relationships, communicate clearly, multitask, and foster a team through coaching and counseling.
Detail oriented approach to service delivery and follow-through.
Great communication skills with a strong customer service ethic.
Ability to communicate comfortably in English, the primary language used in the hotel.

Schedule and role demands

Varying schedules including weekends and holidays to meet hotel demands.
Flexibility to potentially work more than 8 hours in a given shift depending on circumstances.
Light work standing and walking frequently for up to an entire shift.
Occasional bending, squatting, twisting, and turning.
May require exerting up to 10-15 pounds occasionally and 25 or more pounds occasionally, plus frequent negligible force for reaching, lifting, carrying, pushing, pulling, grasping, and manipulating items.
Frequent computer keyboard and mouse use, including vision and hearing, and the ability to talk.

Technologies used

NEXUS
Outlook

Compensation and benefits

Salary: USD 35 - 35 per hour.

Medical/Dental/Vison Benefits
Pension/401k Plan
Sick Time
Vacation Time
Free Meals on Duty
Uniform provided with complimentary laundry included
Exclusive Access to a discount platform featuring 1000s of retailers
Hotel Benefits
Complimentary stays with breakfast included in all Dorchester Collection hotels (stay once a year at each hotel) with a tenured tiered program
50% off at restaurants within all of our Dorchester Collection hotels

Job Location: 701 Stone Canyon Road, 90077, Los Angeles, USA (onsite).

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3d ago

Night Auditor (Hotel Front Desk Overnight) - Short Term

GRAHAM HOTEL SYSTEMS INC Ann Arbor, MI

Ann Arbor, MI

3d ago

$18 - $20/hr Full time Auditing Front Desk Guest Services

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Job Description

This is a temporary Night Auditor role supporting overnight front desk and guest service at The Kensington Hotel in Ann Arbor, MI. The position runs for approximately 12 weeks and includes nightly processing and daily financial record audits to help prepare the hotel for the next business day.

Job Location and Schedule

Location: Ann Arbor, MI (onsite)
Property: The Kensington Hotel
Position type: Temporary Night Auditor
Duration: Approximately 12 weeks
Schedule: Overnight shifts; specific days and hours to be discussed

Compensation

Salary: USD 18 to 20 per hour

Key Responsibilities

Greet guests promptly with a friendly, sincere welcome and provide courteous, professional service throughout their stay.
Complete guest registration by entering and retrieving information in the hotel computer system.
Select appropriate rooms based on guest needs and promote available sales initiatives.
Respond to guest requests, answer questions, and resolve complaints by listening carefully, researching concerns, and developing effective solutions.
Remain calm, professional, and alert during busy periods and emergency situations.
Answer telephone calls using a clear, positive speaking voice and accurately enter messages into the computer system.
Verify and authorize credit cards, process payments, handle cash, make change, and balance an assigned house bank.
Accept and record vouchers and other forms of payment.
Verify and balance daily charges to the appropriate accounts, making corrections as needed.
Audit food and beverage income postings and charges, ensuring all income is properly recorded and balanced.
Balance the guest ledger and record and balance staff and house charges.
Audit banquet tickets before posting to verify calculation accuracy and ensure the latest event order is attached.
Process city ledger paperwork and other required accounting documents for submission to the Accounting Department.
Run the hotel computer system through the nightly processing sequence to close out the business day and prepare the system for the next day.
Review daily transactions and ensure all charges and financial records are accurate; identify and correct discrepancies.
Perform other job-related duties as assigned.

Required Skills and Qualifications

Strong attention to detail and accuracy.
Excellent customer service and communication skills.
Basic math skills and comfort handling cash and financial transactions.
Computer proficiency and the ability to learn hotel operating systems.
Strong problem-solving skills and the ability to remain calm under pressure.
Dependability, organization, and the ability to work independently overnight.
Previous hotel front desk, night audit, or accounting experience is preferred.
Must be 18 years or older.
Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Willing to “pitch-in” and help coworkers with job duties; team player mindset.
Ability to use a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with customers with high levels of patience, tact, and diplomacy.
Ability to establish and maintain effective working relationships with associates and customers.

Technologies

Hotel computer system
Calculator

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4d ago

Night Auditor

Splash Canyon Hotel Twin Falls, ID

Twin Falls, ID

4d ago

$16 - $16/hr Full time Auditing Front Desk Guest Services

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Job Description

At Splash Canyon Hotel in Twin Falls, ID, the overnight shift keeps everything running smoothly for both arriving guests and the morning team. As the Night Auditor, you will serve as the front desk point of contact during the 11:00 PM to 8:00 AM window while completing nightly audits and reconciling daily financial activity.

This onsite role blends guest service with accuracy-focused reporting, helping ensure reservations, charges, and records are handled correctly. You will also support a safe, organized environment by following established security procedures and communicating key updates for the shift handoff.

Key Responsibilities

Welcome guests warmly and provide efficient check-in and check-out services.
Manage reservations, guest accounts, and room assignments using the hotel reservation system, including ResNexus.
Complete the nightly audit by verifying that all guest charges, payments, and transactions are accurate and properly recorded.
Reconcile daily revenue, review billing discrepancies, and balance financial records.
Generate and distribute daily audit reports and other required operational reports.
Review arrivals, departures, no-shows, and reservations to ensure information is accurate.
Answer phone calls and respond to guest questions and requests in a professional manner.
Assist guests with late-night arrivals, billing questions, room concerns, and other needs.
Monitor hotel activity overnight and follow established security procedures and emergency protocols.
Communicate maintenance issues, guest concerns, incidents, and other important information to management and the incoming staff.
Maintain a clean, organized, and professional front desk and lobby area.
Prepare the front desk for the morning shift and ensure important information is passed during the shift handoff.
Assist with light hotel duties as needed to support smooth overnight operations.
Follow all hotel policies, procedures, and standards for guest service, safety, and confidentiality.

Requirements

Previous hotel front desk, night audit, or hospitality experience preferred.
Strong attention to detail and basic math skills to reconcile financial transactions accurately.
Familiarity with hotel reservation and property management systems; ResNexus experience is a plus.
Excellent customer service and communication skills.
Ability to remain alert, professional, and productive during overnight hours.
Ability to work independently, prioritize responsibilities, and solve problems with minimal supervision.
Dependability, honesty, and a strong sense of responsibility.
Basic computer skills, including preparing reports and maintaining accurate records.
Knowledge of hotel safety procedures and emergency protocols, or willingness to learn them.
Availability to work overnight shifts, weekends, and holidays as scheduled.

Work Schedule and Location

This is an overnight, onsite position at Splash Canyon Hotel in Twin Falls, ID. Shifts run from 11:00 PM to 8:00 AM.

Pay: USD 16.00 per hour (USD 16 - 16 per hourly).

Tools and Systems

ResNexus

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5d ago

Night Auditor

The Burgundy Hotel, Tapestry Collection by Hilton Little Rock, AR

Little Rock, AR

5d ago

$14+/hr Full time Accounting Administrative Support Auditing

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Job Description

Provide overnight guest support while running front desk and completing nightly financial audits for The Burgundy Hotel, Tapestry Collection by Hilton in Little Rock, AR (onsite).

Responsibilities

Greet and assist guests overnight with warmth and professionalism to support seamless check-in and check-out.
Oversee front desk operations, including reservations, room assignments, and billing, with accuracy and efficiency.
Perform nightly financial audits by reviewing transactions, verifying billing accuracy, and preparing detailed reports for management.
Handle guest inquiries, requests, and concerns promptly while maintaining service standards.
Support hotel security by monitoring access points and conducting periodic patrols of common areas.
Answer and direct calls using appropriate phone etiquette on a multi-line phone system.
Coordinate with housekeeping and maintenance to address guest needs and support cleanliness and safety overnight.
Complete thorough documentation of overnight activities using shift notes, incident reports, and audit logs.

Requirements

Hospitality, front desk operations, or hotel management background is preferred.
Night audit experience and familiarity with hotel management systems are highly beneficial.
Strong customer service skills with a friendly, solution-oriented approach.
Excellent phone etiquette and communication skills.
Ability to handle sensitive information professionally and confidentially.
Experience in boutique or full-service hotel environments is a plus.
Strong attention to detail and the ability to work independently during overnight hours.

Benefits

Employee discount
Flexible schedule
Free parking
Paid time off

Shift and Location

Shift availability: Overnight Shift (Required)
Work location: In person
Ability to commute: Little Rock, AR 72211 (Preferred)

Pay

Salary: USD 14 per hourly
Pay range: From $14.00 per hour

Why join The Burgundy Hotel? As the overnight ambassador, you help ensure guests feel safe, supported, and valued, while supporting smooth nighttime hotel operations.