Hotel Jobs in Biloxi, MS

1 job found

Include remote jobs

Today

House Attendant Full Time

Hard Rock Hotel & Casino Biloxi Biloxi, MS

Biloxi, MS

Today

Full time Hospitality Hotel Hotel Operations

Apply Now

Job Description

Hard Rock Hotel & Casino Biloxi offers a full-time on-site opportunity in a team that prioritizes guest satisfaction, safety, and a vibrant work culture. As a House Attendant, you will support daily housekeeping, floor care, guest service, safety procedures, and storm readiness, helping create seamless experiences for our visitors. This role provides a chance to contribute to high standards of cleanliness and service while developing your hospitality career in a brand known for authentic experiences that rock.

We uphold the Mission Statement: We create authentic experiences that rock, and we live by the Hard Rock Values every day.

Responsibilities

Enhance the guest experience by delivering exceptional service and maintaining meticulously cared-for floors.
Vacuum carpets and maintain clean, presentable public and guest areas.
Sweep, mop, and remove trash from guest landings; clean walls as needed.
Clean vending areas and replenish as required.
Remove linens and trash from Room Attendant carts; deliver guest-request items.
Pre-strip rooms of dirty linen and trash when needed; keep storage and linen rooms tidy and stocked with amenities, linen, terry, and glassware.
Sanitize glassware and ensure overall cleanliness of service areas.
Greet guests in public spaces, making eye contact to convey a welcoming environment.
Use cleaning chemicals and safety equipment as instructed and follow established safety protocols.
Operate and maintain equipment as trained; communicate maintenance issues to a supervisor.
Complete assignments within acceptable time ranges; secure master keys while on duty.
Collect, secure, and turn in lost-and-found items to Housekeeping Dispatch.
Train new employees as needed and manage inventory of supplies in assigned storage lockers.
Assist with floor attendant duties such as shampooing carpets and scrubbing floors as needed.
Offer suggestions to improve operations with a focus on guest satisfaction, revenues, and cost efficiency.
Establish strong working relationships with all Hard Rock Biloxi teammates to ensure cooperation, morale, and guest service.
Resolve guest issues in a professional and timely manner.
Apply and remove mattress and box spring covers; supervise biohazard cleanup in assigned areas.
Deliver, move, and discard mattresses, box springs, and other furniture as required.
Adhere to department and property policies and uphold the Mission Statement and Hard Rock Values.
Represent Hard Rock Biloxi positively with guests, coworkers, managers, and vendors; maintain knowledge of the property and memorabilia.
Unload shipping and receiving items into designated storage areas; assist with hurricane and storm preparation and cleanup in hotel and public areas.

Requirements

High energy level and proactive work approach.
Good judgment and sound common sense.
Ability to work a flexible schedule.
Ability to communicate basic information to others.
Ability to read, understand, and convey written memos, instructions, and regulations.
Must be able to lift up to 50 pounds.

View full job page →

Get Hotel Jobs in Biloxi, MS alerts

New Hotel Jobs in Biloxi, MS, daily.