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Job Description

As a Night Auditor at Cornhusker Hotel, you will help ensure smooth late-shift operations during the hotel’s nightly close. Working onsite in Lincoln, NE, this position supports guest check-in and check-out and completes the audit, reporting, and balancing tasks that prepare the property for the next day.

You will handle key front office and phone-related requests, complete revenue reporting using on-property systems, and follow required policies and information protection procedures while maintaining accurate records throughout your shift.

What you’ll do

  • Welcome and greet guests, assist with check-in and check-out, and respond to guest needs and questions with accurate, appropriate information.
  • Answer the telephone promptly in a professional and clear manner.
  • Prepare daily restaurant revenue report data by auditing Micros tapes or journals, including breakdowns for revenue, covers, and servers fees, as well as tips paid out and settlements by tape and cashier.
  • Run audit reports and journals from the Front Office mainframe, the micros computer, and the Credit Card system.
  • Make corrections and adjustments, and address computer problems that may occur during the shift.
  • Enter PC revenue, expenses, and allowances to generate daily reports, including the Guest Ledger summary and the Daily restaurant summary.
  • Balance revenue and settlement accounts nightly, maintain required files, and reset systems for next-day operations.
  • Input information into computers to communicate guest requests and complaints.
  • Complete additional duties requested by the Front Office Manager and Night Manager based on department needs.
  • Attend scheduled mandatory Guest Services Department meetings, trainings, and hotel meetings.

Requirements

  • High school diploma or equivalent (required); prior hospitality experience is preferred.
  • Basic mathematical skills and ability to operate a 10-key by touch.
  • Ability to balance daily totals of the hotel.
  • Microsoft Office experience, with Excel highly preferred.
  • Cash handling experience is preferred.
  • Consistently produce high-quality, accurate work on time.
  • Excellent interpersonal, listening, and communication skills, including ability to read, write, speak, and understand the English language.
  • Ability to work a varied schedule including weekends and holidays and to perform under pressure.

Systems and tools

  • Micros
  • Credit Card system
  • Microsoft Office and Excel
  • PC
  • Front office mainframe and micros computer

Benefits

  • Free well-balanced meal per shift
  • Discounts on room rates, dining, golfing, skiing, and spa at Marcus Hotels & Resorts, plus any applicable discounts from Hilton or Marriott
  • Free parking
  • “Two for one” movie theater coupons at Marcus Theatres
  • Career growth opportunities, including the ability to transfer between properties
  • Paid vacation days, annual wage increases, and additional benefits including medical, dental, and vision insurance, employee assistance program, and retirement benefits, recognition programs, and unlimited employee referral bonus

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