Santa Ana Pueblo, NM

Hotel Jobs in Santa Ana Pueblo, NM

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HEAVY DUTY SPECIALIST- DAY SHIFT

Santa Ana Star Casino Hotel Santa Ana Pueblo, NM

Santa Ana Pueblo, NM

Today

Full time Janitorial Maintenance Shift Work

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Job Description

The Heavy-Duty Specialist performs thorough deep cleaning and servicing across kitchen venues, common areas, and hotel guest rooms throughout the Casino Hotel property, following established standards and procedures.

Location

Santa Ana Pueblo, NM (onsite)

Education

High School diploma or GED

Key Responsibilities

Deep clean kitchen floors, walls, tables, and ceilings.
Clean hood filters and hood ranges.
Coordinate equipment disconnect and re-connect tasks for deep cleaning of all kitchen equipment.
Deep clean walk-in coolers and freezers.
Perform simple maintenance of dishwashing machines and compartment sinks to ensure proper working order.
Deep clean ceiling tile of the Casino.
Deep clean and extract Casino carpets throughout the property.
Complete projects such as deep cleaning rooms and hallways, including moving furniture, fixtures, and equipment as needed.
Operate light and heavy hotel housekeeping equipment accurately and correctly.
Move, distribute, and collect hotel guest room furniture, fixtures, and equipment between the designated warehouse and assigned areas.
Use and maintain hotel equipment in accordance with established procedures.
Complete maintenance work orders for sharing with supervisors and management.
Accurately complete assigned daily paperwork.
Advise management of repairs or supply shortages in assigned areas and maintain accountability for cleanliness and overall condition.
Comply with established safety precautions when using equipment and supplies.
Use a working knowledge of cleaning chemicals and follow all MSDS safety procedures.
Perform other duties as assigned.

Training and Preparation

Special training will be required to learn proper procedures for cleaning all kitchen equipment.

Requirements

Preference given to qualified Santa Ana Tribal Members.
High School diploma or GED required.
Bi-lingual and multi-cultural experience helpful.
Good interpersonal, guest service, and communication skills.
A smartphone capable of running company applications and communication systems is required.
All employees are required to proficiently use a smartphone for company applications, email, and text.
Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.

Core Values and Expectations

Treat co-workers with dignity and respect regardless of position.
Demonstrate dependability by calling in only when necessary, arriving on time, being prepared to start the shift, and performing the job as described.
Maintain honesty by admitting mistakes, learning from them, and moving forward.
Accept constructive criticism and guidance from supervisors.
Maintain professionalism through politeness and courtesy to co-workers and guests at all times.
Seek answers from a supervisor when information is unclear or when policy or procedures require clarification.

Essential Mental Functions

Detail-oriented and organized with the ability to multi-task.
Ability to provide strong customer service.
Ability to handle conflict situations.
Ability to work in a fast-paced environment.
Ability to handle stressful situations professionally.
Team Player.

Essential Physical Functions

Frequently required to stand, walk, turn, use hands and fingers, reach with hands and arms, and talk and hear.
Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; occasionally lift and/or move more than 100 pounds.
Ability to work various hours, including weekends and holidays.
Maintain a well-groomed, professional appearance.
Ability to work at a fast pace with accuracy.
Ability to handle stress effectively.
Ability to maneuver around the facility to collect and distribute necessary materials.
Ability to stand and walk for extended periods of time.
Physical ability to safely perform the essential job functions.

Technologies

Smartphones
Computers
Timeclocks

Equipment Used

Smartphones, computers, timeclocks, and all other equipment assigned to the position
Standard maintenance tools (screw drivers, hammers, wrenches, etc.)
Standard lawn and garden equipment (rakes, shovels, etc.)
Power washer
High voltage steamer
Carpet extractors
Aerial lifts

Work Environment

Noise level is usually loud.
Duties performed indoors in a climate-controlled non-smoking environment and outdoors during various weather conditions.
Potential exposure to hazardous materials.
Hazards include working around moving equipment; equipment must be properly used to reduce potential hazards.

Additional Information

Special cleaning procedures, equipment use, and safety requirements are required as part of daily work performance.

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9d ago

Houseperson - Swing Shift

Santa Ana Star Casino Hotel Santa Ana Pueblo, NM

Santa Ana Pueblo, NM

9d ago

Full time Custodial Services Hospitality Hotel

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Job Description

Santa Ana Star Casino Hotel in Santa Ana Pueblo, NM relies on a reliable Houseperson to keep hotel corridors and public areas clean and inviting, while supporting Guest Room Attendants and managing linen and supplies on site. This swing shift position plays a key role in keeping housekeeping operations smooth and responsive to guest needs at the onsite property.

Responsibilities

Carries out housekeeping tasks in line with the property's policies, procedures, and service standards.
Collects soiled linens and towels from rooms and hallways and delivers them to the designated area for laundry.
Receives fresh linens and towels and distributes them to the appropriate locations.
Stocks housekeeping carts and closets with necessary supplies, materials, and amenities.
Ensures equipment is used and maintained following established procedures.
Follows all safety guidelines and uses protective equipment as required.
Handles cleaning chemicals safely and in accordance with standards.
Completes tasks promptly and efficiently.
Maintains adequate stock levels at all times.
Delivers necessary supplies to Guest Room Attendants as needed.
Communicates issues or unusual matters of significance to the supervisor.
Informs supervision when additional support, supplies, or repairs are needed.
Completes maintenance work orders for review by supervisors and management.
Accurately completes assigned daily paperwork.
Keeps storage areas and carts clean and organized.
Takes personal responsibility for delivering an excellent guest experience.
Ensures guest issues are resolved promptly, courteously and efficiently.
Shares guest feedback with appropriate teams to support continuous improvement.
Welcomes corrective and constructive feedback for ongoing improvement.
Performs other duties as assigned.

Requirements

Preference is given to qualified Santa Ana Tribal Members.
High School diploma or GED required.
Bi-lingual and multicultural experience helpful.
Good interpersonal, guest service and communication skills.
Smartphone capable of running company applications and communication systems is required.
If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
All employees are required to proficiently use a smartphone for company applications, email, and text.
Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.

Technologies

Smartphones
Computers
Timeclocks

Core Values & Expectations

Treat all co-workers with dignity and respect regardless of position.
Demonstrate dependability by reporting only when necessary, arriving on time, and starting shifts prepared to work.
Maintain honesty, acknowledge mistakes, learn, and move forward.
Accept constructive criticism and guidance from supervisors.
Be professional, courteous, and respectful to co-workers and guests at all times.

Essential Mental Functions

Detail-oriented and organized with the ability to multitask.
Strong customer service capabilities.
Ability to handle conflict situations.
Ability to work in a fast-paced environment.
Ability to manage stress in a professional manner.
Team player mentality.

Essential Physical Functions

Frequent standing, walking, turning, and use of hands and fingers; ability to reach with arms and talk and hear.
Regularly lift and/or move up to 50 pounds, frequently up to 100 pounds, and occasionally more than 100 pounds.
Ability to work varying hours, including weekends and holidays.
Present a well-groomed, professional appearance.
Work at a fast pace with accuracy and manage stress effectively.
Able to maneuver around the facility to collect and distribute materials.
Ability to stand and walk for extended periods.
Physical ability to safely perform essential job functions.

Equipment Used

Smartphones
Computers
Timeclocks
All other equipment assigned to the position
All relevant hotel/housekeeping equipment including large laundry bins and mid-size garment bags, pallet jacks, vacuums, shampoo buffers, marble buffers, wood flooring machines, and ozone machines

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Hotel Jobs in Santa Ana Pueblo, NM

HEAVY DUTY SPECIALIST- DAY SHIFT

Houseperson - Swing Shift

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