HEAVY DUTY SPECIALIST- DAY SHIFT

The Heavy-Duty Specialist performs thorough deep cleaning and servicing across kitchen venues, common areas, and hotel guest rooms throughout the Casino Hotel property, following established standards and procedures.

Location

Santa Ana Pueblo, NM (onsite)

Education

High School diploma or GED

Key Responsibilities

• Deep clean kitchen floors, walls, tables, and ceilings.
• Clean hood filters and hood ranges.
• Coordinate equipment disconnect and re-connect tasks for deep cleaning of all kitchen equipment.
• Deep clean walk-in coolers and freezers.
• Perform simple maintenance of dishwashing machines and compartment sinks to ensure proper working order.
• Deep clean ceiling tile of the Casino.
• Deep clean and extract Casino carpets throughout the property.
• Complete projects such as deep cleaning rooms and hallways, including moving furniture, fixtures, and equipment as needed.
• Operate light and heavy hotel housekeeping equipment accurately and correctly.
• Move, distribute, and collect hotel guest room furniture, fixtures, and equipment between the designated warehouse and assigned areas.
• Use and maintain hotel equipment in accordance with established procedures.
• Complete maintenance work orders for sharing with supervisors and management.
• Accurately complete assigned daily paperwork.
• Advise management of repairs or supply shortages in assigned areas and maintain accountability for cleanliness and overall condition.
• Comply with established safety precautions when using equipment and supplies.
• Use a working knowledge of cleaning chemicals and follow all MSDS safety procedures.
• Perform other duties as assigned.

Training and Preparation

Special training will be required to learn proper procedures for cleaning all kitchen equipment.

Requirements

• Preference given to qualified Santa Ana Tribal Members.
• High School diploma or GED required.
• Bi-lingual and multi-cultural experience helpful.
• Good interpersonal, guest service, and communication skills.
• A smartphone capable of running company applications and communication systems is required.
• All employees are required to proficiently use a smartphone for company applications, email, and text.
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.

Core Values and Expectations

• Treat co-workers with dignity and respect regardless of position.
• Demonstrate dependability by calling in only when necessary, arriving on time, being prepared to start the shift, and performing the job as described.
• Maintain honesty by admitting mistakes, learning from them, and moving forward.
• Accept constructive criticism and guidance from supervisors.
• Maintain professionalism through politeness and courtesy to co-workers and guests at all times.
• Seek answers from a supervisor when information is unclear or when policy or procedures require clarification.

Essential Mental Functions

• Detail-oriented and organized with the ability to multi-task.
• Ability to provide strong customer service.
• Ability to handle conflict situations.
• Ability to work in a fast-paced environment.
• Ability to handle stressful situations professionally.
• Team Player.

Essential Physical Functions

• Frequently required to stand, walk, turn, use hands and fingers, reach with hands and arms, and talk and hear.
• Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; occasionally lift and/or move more than 100 pounds.
• Ability to work various hours, including weekends and holidays.
• Maintain a well-groomed, professional appearance.
• Ability to work at a fast pace with accuracy.
• Ability to handle stress effectively.
• Ability to maneuver around the facility to collect and distribute necessary materials.
• Ability to stand and walk for extended periods of time.
• Physical ability to safely perform the essential job functions.

Technologies

• Smartphones
• Computers
• Timeclocks

Equipment Used

• Smartphones, computers, timeclocks, and all other equipment assigned to the position
• Standard maintenance tools (screw drivers, hammers, wrenches, etc.)
• Standard lawn and garden equipment (rakes, shovels, etc.)
• Power washer
• High voltage steamer
• Carpet extractors
• Aerial lifts

Work Environment

• Noise level is usually loud.
• Duties performed indoors in a climate-controlled non-smoking environment and outdoors during various weather conditions.
• Potential exposure to hazardous materials.
• Hazards include working around moving equipment; equipment must be properly used to reduce potential hazards.

Additional Information

Special cleaning procedures, equipment use, and safety requirements are required as part of daily work performance.