Front Desk/ Night Audit

Bakken Airport XWA Hotel is seeking a Front Desk Agent / Night Auditor to provide guest services, manage check-in and check-out, and complete overnight end-of-day reporting for guests staying onsite in Williston, ND.

Role Overview

In this in-person position, you will be the primary point of contact at the front desk for welcoming guests, responding to inquiries, and supporting reservation and payment needs. During overnight shifts, you will also prepare simple end-of-day reports to help ensure smooth operations for the next day.

Key Responsibilities

• Welcome and assist hotel guests throughout their stay.
• Complete guest check-ins and check-outs.
• Answer phone calls and assist with reservations.
• Address guest questions and requests.
• Process payments and maintain accurate records.
• Run simple end-of-day reports during overnight shifts.
• Help maintain a clean and organized front desk area.
• Coordinate with housekeeping and maintenance teams to support guest satisfaction.

Requirements

• Positive attitude and strong customer service skills.
• Reliable, dependable, and consistent in daily performance.
• Comfort using a computer and learning new systems.
• Ability to work independently.
• Willingness to work evenings, overnight shifts, weekends, and holidays as needed.

Training and Experience

No hotel experience is required. Paid training is provided. Hotel experience is a plus.

Compensation

Pay is $16.50 to $17.50 per hour (USD).

Benefits

• Competitive pay.
• Paid training.
• Opportunities for growth and advancement.
• Supportive team environment.

Work Location and Schedule

This role is onsite in Williston, ND.