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Hotel Indigo

Night Auditor

Hotel Indigo
Nashville, TN $21 - $23/hr Full time Posted 1h ago
Accounting Administrative Support Auditing Cashiering Front Desk Guest Relations Hospitality Hotel Hotel Accounting Hotel Operations Night Auditing Shift Work
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Job Description

Set the tone for Nashville nights while keeping the hotel running smoothly from check-in through the next day. This onsite role supports front desk accounting and the overnight audit process, with a competitive hourly rate and benefits designed to recognize your hard work, including FREE PARKING, an annual review with increase potential, and a 401k program with company match. The team values integrity, accountability, and hospitality, guided by principles such as Do the Right Thing and Lead with Heart.

What you’ll do

  • Review front office accounting records for accuracy and compile information for the hotel’s financial files.
  • Track room revenue, occupancy percentages, and other front office operating statistics.
  • Prepare summaries of cash, check, and credit card activity that reflect daily financial performance.
  • Post room charges and room taxes to guest accounts, including guest transactions not completed during the day by the front office cashier.
  • Process guest charge vouchers and credit card vouchers.
  • Transfer charges and deposits to master accounts.
  • Confirm charges are assigned to the appropriate departments.
  • Verify front desk transactions include documentary evidence and required signatures.
  • Print and file reservations for the next business day.
  • Monitor coupon, discount, and other promotional program status.
  • Complete check-ins and check-outs, and provide wake-up calls.
  • Summarize results of operations for management.
  • Balance daily charges and make corrections as necessary.
  • Support guests by responding to needs, special requests, and complaints.
  • Handle additional assigned tasks as needed.

What you bring

  • High school graduate or equivalent.
  • Minimum 1 year of hotel front desk experience.
  • Understanding of basic principles of auditing, balancing, and closing out accounts.
  • Ability to operate front office equipment.
  • Experience managing cash, accounting procedures, and general administrative tasks.
  • Excellent customer service skills.
  • Physical ability to lift 50 lbs. and sit, stand, or walk for extended periods of time.

Compensation & benefits

  • USD 21 - 23 per hour (hourly rate)
  • FREE PARKING
  • Annual review with increase potential
  • 401k program with company match
  • Additional benefits may be available

Location: Nashville, TN (onsite)

Education requirement: High school graduate or equivalent

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