Laundry Attendant

PORTOLA HOTEL & SPA is hiring an Onsite Laundry Attendant in Monterey, CA to help keep our linens fresh, clean, and ready for guests. This role supports a safe, organized laundry operation while working closely with the housekeeping team to maintain efficient service standards and guest satisfaction.

Compensation: USD 20 - 88 per hour. Schedule flexibility: nights, weekends, and holidays may be required based on company needs.

What You’ll Do

• Use the appropriate tools and chemicals to clean linens and articles to property standards.
• Handle stained and contaminated items by pre-soaking, sterilizing, scrubbing, spot-cleaning, and drying, including using neutralizer solutions for recovery items.
• Examine and sort laundry into baskets based on color, fabric, dirt content, and required cleaning technique.
• Process guest room linen and terry, plus banquet linen and restaurant linen, including washing, pressing, and folding.
• Apply recovery products to remove stains from fabrics that do not respond to other cleaning solvents.
• Operate laundry room machinery including washing machine, dryer, towel folder, presser, and third arm sheet folder.
• Monitor dryers/extractors and adjust valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives; report issues when needed.
• Assist with monthly inventories.
• During summer months, support 5am linen delivery.

Safety and Team Support

• Use knowledge of the entire hotel safety procedures to maintain safety and security for guests and employees.
• Work with housekeeping team members to help keep operations efficient and linens consistently prepared for guest service.

What We’re Looking For

• High School Diploma or equivalent (required).
• Ability to speak and understand the primary language(s) used in the workplace.
• Detail oriented with comfort working in a fast-paced environment.
• Excellent time management and organizational skills.
• A friendly, energetic, personable demeanor with a customer-first mentality and a passion for great customer service.
• Strong interpersonal skills and enjoyment working in a team environment, building positive relationships with coworkers.
• Approach interactions with guests and employees in an attentive, friendly, courteous, service-oriented manner.
• Ability to lift up to 50 pounds.
• Flexible schedule availability, potentially including nights, weekends, and holidays, based on business needs.
• Previous hospitality and/or housekeeping experience preferred.

Equipment/Technologies: washing machine, dryer, towel folder, presser, third arm sheet folder, extractors.