Room Attendant

Join The Cliffs HotelSpa as a part-time Room Attendant on-site in Pismo Beach, CA. In this role, you’ll perform routine cleaning and servicing of guestrooms and bathrooms under the supervision of an inspector, helping ensure every room meets company standards.

You’ll prepare rooms for cleaning, complete guest room and bath cleaning duties, replenish in-room supplies, and support overall room readiness by reporting issues and turning in lost and found items. This position is available with an hourly pay rate of USD 17.

Position Summary

• Performs routine duties in the cleaning and servicing of guestrooms and baths under supervision of an inspector.

Responsibilities

• Performs routine duties in the cleaning and servicing of guestrooms and baths under supervision of an inspector.
• Enters and prepares the room for cleaning.
• Cleans rooms according to the specific company minutes per room standard.
• Cleans guest rooms, including guest bathrooms and kitchen area if applicable, including but not limited to making beds; emptying wastebaskets; hanging shower curtains; sweeping, scrubbing, and cleaning floors; and dusting furniture.
• Replenishes supplies such as drinking glasses, writing and guest directories, bathroom supplies, and linen.
• Deep cleans areas as directed by a supervisor, including washing walls, windows, door panels, and sills.
• Uses all chemicals in an appropriate manner.
• Turns in lost and found items as needed.
• Cleans the closet.
• Vacuuming carpet.
• Checks and secures the room.
• Attends staff meetings.
• Reports maintenance problems as they occur to the maintenance department and the department head or manager on duty.
• Reports unusual occurrences or requests to the department head or manager on duty.
• Understands business demands may require changing shifts.
• Understands business demands may require taking on additional duties and responsibilities set forth by management at any time.
• Completes other tasks as assigned by the manager.

Requirements

• High School Diploma
• Previous housekeeping-related experience preferred.
• Problem Solving - Identifies and resolves problems in a timely manner.
• Customer Service - Responds promptly to customer needs and requests for service and assistance.
• Team Work - Contributes to building a positive team spirit.
• Diversity - Shows respect and sensitivity for cultural differences and promotes a harassment-free environment.
• Organizational Support - Follows policies and procedures, including dress code policies.
• Adaptability - Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction, completes tasks on time, or notifies the appropriate person with an alternate plan.
• Initiative - Asks for and offers help when needed.
• Planning/Organizing - Prioritizes and plans work activities and uses time efficiently.
• Professionalism - Treats others with respect and consideration regardless of their status or position.
• Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality.
• Quantity - Meets productivity standards and completes work in a timely manner.
• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Benefits

• Employee appreciation events
• Daily discounted lunches from our restaurant
• Special hotel benefits
• Donations and hosting community-focused programs throughout the year, including free and philanthropic events

Physical Requirements

• Requires grasping, twisting, writing, standing, sitting, climbing stairs, walking, repetitive motions, hearing, and visual acuity.
• Ability to lift up to 40 pounds.
• Ability to stand continuously during shift (8 hours).
• Ability to work in stressful situations.